Senior Support Ops & Enablement Specialist

Tricentis GmbH

Join Tricentis as a Senior Support Ops & Enablement Specialist, focusing on the design and improvement of the Support Onboarding & Training program.

Last checked on June 29, 2026. We may earn a commission when you click through.

The opportunity to lead onboarding and training programs is compelling for seasoned support professionals, but the lack of remote work options may deter some candidates.

✓ Leadership role in a growing company ✓ Focus on employee training and development ✓ Collaborative work environment

Senior Support Ops & Enablement Specialist

Tricentis GmbH

Updated 15 days ago

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Taguig

The opportunity to lead onboarding and training programs is compelling for seasoned support professionals, but the lack of remote work options may deter some candidates.

About this role

Join Tricentis as a Senior Support Ops & Enablement Specialist, focusing on the design and improvement of the Support Onboarding & Training program.

About the Company

Tricentis GmbH specializes in continuous testing and quality assurance solutions, helping organizations accelerate their software delivery.

Key Highlights

✓ Lead the Support Onboarding & Training program
✓ Drive continuous improvement initiatives
✓ Engage in broader Operations and Enablement projects
✓ Collaborate with cross-functional teams
✓ Work in a dynamic and supportive environment

💡 Honest Take: This role is ideal for experienced professionals looking to make a significant impact in support operations.

Pros

✓ Leadership role in a growing company
✓ Focus on employee training and development
✓ Collaborative work environment
✓ Opportunity to influence operational strategies

Cons

✗ Position is not remote
✗ Limited salary information available
✗ May require extensive project management experience

Best For: Ideal for those passionate about training and process improvement within support operations.

Watch Out: Be prepared for a potentially high workload, as you'll be managing various projects simultaneously.

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What Customers Say

Current employees appreciate the collaborative culture and opportunities for professional growth, though some express concerns about workload management.

Expert Review

This position at Tricentis offers a unique opportunity for seasoned professionals to lead support operations. The emphasis is on developing and refining the onboarding and training programs, which is crucial for maintaining quality in customer support.

Candidates should note that this role is office-based in Taguig, which may limit appeal for those seeking remote work. The job entails significant responsibility, including collaboration with various teams to enhance operational efficiency.

While specific salary details are not provided, the role's seniority suggests competitive compensation may be offered. Reviewing the company's page reveals a strong commitment to employee development, n attractive option for those looking to grow within the field.

Overall, this position is well-suited for individuals who are experienced in support operations but also eager to take initiative in shaping training programs. However, it may not be prefer flexible work arrangements.