Customer Service Blended Agents

HGI Australia

HGI is looking for Customer Service Blended Agents (Voice Inbound and Outbound) to support customers with course bookings, enquiries, and account assistance across phone, chat, and email. The role involves handling inbound customer queries and...

Last checked on May 11, 2026. We may earn a commission when you click through.

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Customer Service Blended Agents

HGI Australia

Updated 1 day ago
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Philippines Remote Contractor

About this role

HGI Australia is a company focused on delivering customer support solutions, particularly in the education sector.

About the Company

HGI Australia is a company focused on delivering customer support solutions, particularly in the education sector.

Key Highlights

  • Fully remote work setup
  • Opportunity to assist customers via multiple channels (phone, chat, email)
  • Engagement in both inbound queries and outbound follow-ups
  • Potential for growth with experience in a fast-paced environment
  • Comprehensive training provided for role-specific skills

💡 Honest Take: This role is suitable for those with prior customer service experience looking to work remotely. However, the fast-paced nature may not suit everyone.

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