Customer Service Blended Agents

HGI Australia

HGI is looking for Customer Service Blended Agents (Voice Inbound and Outbound) to support customers with course bookings, enquiries, and account assistance across phone, chat, and email. The role involves handling inbound customer queries and...

Last checked on May 11, 2026. We may earn a commission when you click through.

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Customer Service Blended Agents

HGI Australia

Updated 1 day ago
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Philippines Remote Contractor

About this role

HGI Australia is a company focused on delivering customer support solutions, particularly in the education sector.

About the Company

HGI Australia specializes in providing customer support services, focusing on course bookings and account assistance.

Key Highlights

  • Fully remote work setup, offering flexibility.
  • Involves handling both inbound queries and outbound callbacks.
  • Requires 1-3 years of BPO or customer service experience.
  • Offers HMO coverage after 6 months.
  • Chance to meet service KPIs, boosting your resume.

💡 Honest Take: This role is great for those with customer service experience looking for remote work, but expect a fast-paced environment and high call volumes.

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