Customer Service Assistant

Shropshire Towns and Rural Housing

Join Shropshire Towns and Rural Housing as a Part-Time Customer Service Assistant, delivering exceptional service through calls and emails.

Last checked on June 25, 2026. We may earn a commission when you click through.

While the flexibility of weekend hours is appealing, this role may not offer substantial career advancement opportunities. It's best for those seeking supplementary income rather than a full-time career path.

✓ Flexible weekend work schedule ✓ Opportunity to engage with customers ✓ Develop communication and CRM skills

Customer Service Assistant

Shropshire Towns and Rural Housing

Updated 15 days ago

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Trowbridge Part Time

About this role

Join Shropshire Towns and Rural Housing as a Part-Time Customer Service Assistant, delivering exceptional service through calls and emails.

About the Company

Shropshire Towns and Rural Housing is committed to providing quality housing and customer service within the community.

Key Highlights

✓ Weekend working hours
✓ Focus on outstanding customer experiences
✓ Opportunity to develop CRM skills
✓ Supportive team environment

💡 Honest Take: This role suits individuals who thrive in customer service and prefer part-time weekend work.

Pros

✓ Flexible weekend work schedule
✓ Opportunity to engage with customers
✓ Develop communication and CRM skills

Cons

✗ Limited hours may restrict income
✗ Part-time roles may lack benefits
✗ Potential for limited career progression

Best For: This position is well-suited for individuals passionate about customer service and available on weekends.

Watch Out: Expect a focus on call handling and admin tasks, which may not appeal to everyone.

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What Customers Say

Workers appreciate the flexibility but note the limitations in hours and career growth.

Expert Review

The role of Part-Time Customer Service Assistant at Shropshire Towns and Rural Housing is primarily aimed at those who can commit to weekend hours. The position requires handling customer inquiries via phone and email, making it essential for candidates to possess strong communication skills.

While the company fosters a supportive environment, potential applicants should be aware that the part-time nature of the role might limit overall earnings and benefits. This job is perfect for someone looking for a secondary source of income rather than a primary career.

Those considering this role should note that the focus on customer service means a commitment to maintaining high standards of communication and service delivery. According to the company’s site, successful candidates will have the chance to work with a team that values accountability and efficiency.

If you’re looking to gain experience in customer service without the commitment of a full-time job, this role fits the bill. However, don’t expect rapid career advancement, as opportunities in part-time positions often remain limited.