Coffee Shop Food Service Supervisor

Tim Hortons

Supervise food preparation, train staff on safety protocols, and ensure quality customer service at Tim Hortons in Winnipeg.

Last checked on June 14, 2026. We may earn a commission when you click through.

✓ Leadership and training opportunities ✓ Dynamic work environment ✓ Chance to impact customer satisfaction

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Coffee Shop Food Service Supervisor

Tim Hortons

Updated 2 months ago

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Winnipeg

The position is ideal for individuals looking to advance their career in food service management at a reputable brand.

About this role

Supervise food preparation, train staff on safety protocols, and ensure quality customer service at Tim Hortons in Winnipeg.

About the Company

Tim Hortons is a well-known Canadian coffee and fast-food chain, famous for its coffee and baked goods.

Key Highlights

✓ Coordinate food preparation and portioning
✓ Train staff on sanitation and safety protocols
✓ Monitor food quality and customer service standards
✓ Professional handling of customer complaints

💡 Honest Take: This role is essential for maintaining high standards in a bustling coffee shop but demands strong leadership skills.

Pros

✓ Leadership and training opportunities
✓ Dynamic work environment
✓ Chance to impact customer satisfaction

Cons

✗ High-pressure situation during peak hours
✗ Potential for long shifts
✗ Responsibility for resolving complaints

Best For: This role suits those with experience in the food industry looking to take on a supervisory position.

Watch Out: Be prepared for a fast-paced environment with the need to handle multiple tasks simultaneously.

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What Customers Say

Employees appreciate the fast-paced environment but mention the challenges of managing customer complaints and long shifts.

Expert Review

The Coffee Shop Food Service Supervisor role at Tim Hortons offers an excellent opportunity for those passionate about food service. Leadership is a key aspect, as you will oversee food preparation and ensure quality standards are met.

Training staff on sanitation and safety protocols is crucial, especially in the food industry. This position requires strong communication skills to effectively resolve customer complaints and enhance the overall customer experience.

In this role, you'll need to estimate supply needs accurately to ensure efficient meal prep, which can be quite demanding during peak hours. According to Tim Hortons' job listing, supervisors play a vital role in maintaining the brand's reputation.

Overall, while the job is rewarding, it comes with challenges like managing stress during busy periods and the responsibility of maintaining high customer service standards. Interested applicants should check out the official listing here.

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