Customer Support Consultant

Mulberry Recruitment

Join a fast-growing fintech as an Accountancy Customer Support Consultant, assisting customers with accounting software.

Last checked on June 12, 2026. We may earn a commission when you click through.

If you're looking to combine your customer service skills with a growing industry, this position offers a promising opportunity.

✓ Engaging work environment ✓ Growth potential within the company ✓ Direct impact on customer satisfaction

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Customer Support Consultant

Mulberry Recruitment

Updated 2 months ago

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Wokingham

If you're looking to combine your customer service skills with a growing industry, this position offers a promising opportunity.

About this role

Join a fast-growing fintech as an Accountancy Customer Support Consultant, assisting customers with accounting software.

About the Company

Mulberry Recruitment is a dynamic fintech software company focused on delivering innovative accounting solutions.

Key Highlights

✓ Opportunity to work in a fast-growing fintech company
✓ Support customers with accounting software utilisation
✓ Based in Wokingham with potential for career growth
✓ Full-time position with a focus on customer satisfaction

💡 Honest Take: This role is ideal for those passionate about customer service in the tech sector but may not suit individuals seeking remote work options.

Pros

✓ Engaging work environment
✓ Growth potential within the company
✓ Direct impact on customer satisfaction

Cons

✗ Non-remote position
✗ Potentially high workload during busy periods
✗ Limited salary transparency

Best For: This role is suited for those who thrive in a customer-facing environment and are looking to develop their skills in accountancy software.

Watch Out: Be prepared for a fast-paced work environment that may require flexibility and adaptability.

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What Customers Say

Employees note a supportive work culture but mention the challenges of managing high workloads during peak times.

Expert Review

The role of Customer Support Consultant at Mulberry Recruitment offers engage with customers directly, assisting them in navigating accounting software. This position is situated in Wokingham, providing a vibrant workplace for those passionate about fintech.

While the job promises an engaging work environment, it does not offer remote work options, which may limit appeal for some candidates. The fast-paced setting can lead to high workloads, especially during peak times, so potential applicants should be prepared for this.

In terms of career growth, this role it allows for development within a rapidly expanding company. The focus on customer satisfaction means that your contributions will be valued and have a direct impact on the company's success. For more details, visit their listing on talent.com.

Overall, this position is ideal for those with strong customer service skills who are ready to step into the world of fintech. However, individuals seeking a remote role may want to consider other options.