Remote Customer Service Representative

Signature Performance

This fully remote role involves answering calls from providers and veterans, requiring candidates to reside in the continental U.S. or Alaska, excluding California and Hawaii.

Last checked on June 12, 2026. We may earn a commission when you click through.

The position is appealing for those wanting to assist veterans but comes with contract employment uncertainties.

✓ Work from anywhere in the continental U.S. ✓ Opportunity to support veterans ✓ Flexible hours

Remote Customer Service Representative

Signature Performance

Updated 5 days ago

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New York Remote Contract

The position is appealing for those wanting to assist veterans but comes with contract employment uncertainties.

About this role

This fully remote role involves answering calls from providers and veterans, requiring candidates to reside in the continental U.S. or Alaska, excluding California and Hawaii.

About the Company

Signature Performance specializes in healthcare services, focusing on improving the lives of veterans and their families.

Key Highlights

✓ Fully remote position
✓ Open to U.S. candidates excluding California and Hawaii
✓ Supports veterans and healthcare providers
✓ Contract employment type
✓ Flexible work environment

💡 Honest Take: This role is ideal for individuals seeking remote work flexibility but may not provide a stable long-term career path.

Pros

✓ Work from anywhere in the continental U.S.
✓ Opportunity to support veterans
✓ Flexible hours
✓ No commuting costs
✓ Gains experience in customer service

Cons

✗ Contract position may lack job security
✗ Limited to certain states
✗ Potentially high call volume
✗ May require dealing with sensitive issues
✗ Compensation details not specified

Best For: This job is for those who thrive in remote environments and seek a role that contributes to the community.

Watch Out: Candidates should be cautious about the contract nature of the job, which may not offer long-term stability.

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What Customers Say

Reviews indicate a supportive work culture but highlight concerns about job stability and the emotional demands of the role.

Expert Review

This role offers work remotely while assisting veterans and healthcare providers. Signature Performance emphasizes support for veterans, fulfilling choice for those passionate about service.

Candidates should be mindful that this is a contract position, which may not guarantee long-term employment or benefits. While the flexibility of working from home is attractive, the lack of job security for some.

The position allows you to engage with a diverse range of callers, but it may also involve handling sensitive topics related to healthcare. If you're considering this role, be prepared for a potentially high call volume and the emotional demands that come with it.

For those looking for a stable career path, this role may not be the best fit. However, if you're seeking part-time work or a transitional position, it could serve as a stepping stone in the customer service field. More details can be found on the official page: Signature Performance.