Back Waiter/Bar Back Job Description All employees are expected to deliver truly great service and to create a warm and friendly atmosphere for our guests. Employees must work well as a team, maintain confidentiality, and adhere to company policies. Summary: Provides efficient assistance to the servers and bartenders and the server/bartender process. Essential Duties and Responsibilities : include the following. Other duties may be assigned. Back Waiter / Bar Back Duties Prepare all garnishes needed for the preparation of drinks. Wipe down all surfaces: tables, chairs, cabinets, chair legs, tables, table legs, counters. Provide supplies to all servers/bartenders by stocking areas where and as needed Trash pickup and disposal at bar and bar service areas. Maintain personal health and sanitation standards (wash hands when using restroom etc.) Polish and stock equipment for operation (silverware , linens & glassware) Sets up, clear and clean tables before, during, and after the service. Set up the tables with mise en place table per design. Ensure that the guest’s tables are maintained to our standards at all times and in a timely fashion. Ensure that coffee is made and ready to be served. Maintain equipment per levels and resets bus stations at the end of the shift. Assist servers as requested. Refill ice water in a timely fashion manner. Check and maintain the cleanliness of guests’ tables and bus station. Perform all opening, running and closing side duties. Perform all duties and sequences of service in adherence to standards. Must have the ability to work a flexible schedule and late hours when necessary. Must have the ability to report to work on time and on a regular basis. Responsible for completing tasks related to stocking, replenishing, cleaning, and maintenance (inform MOD of any needed maintenance). Uniform and/or clothing should always be “on stage clean” Create and support an environment of “Teamwork” by helping a fellow employee or guest, without a second thought. Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures Maintain and stock adequate supplies of bar items such as glasses, cups, napkins, drink supplies, condiments, etc. Wash glasses and other serving equipment at bars. Stock refrigerating units with wines, beer, replace beer kegs, etc. Replenish ice at bar. Clean and polish bar, counters, shelves, equipment, bar stools, etc. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Previous experience in a high volume restaurant experience preferred High School Diploma Experience with one to two years in a hotel restaurant bar Language Skills: Ability to read, write and speak fluently, in the primary language of the property location Mathematical Skills: Ability to add, subtract, multiply and divide in units of measure, using whole numbers Reasoning Ability: Ability to apply common sense, define problems, collect data and notify management when necessary. Ability to successfully re-prioritize tasks in a moment’s notice. Other Skills and Abilities required: Excellent verbal and written communication skills Customer service oriented with an outgoing, upbeat and positive personality Professional well groomed appearance Ability to work in a team and independently Excellent organizational skills with the ability to multi-task and meet multiple dead lines Ability to successfully work in a fast paced environment Ability to maintain composure in a potentially stressful environment Ability to successfully interact with all levels of employees and management Beverage product knowledge and experienced preferred Ability to attend all required company meetings Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand (a minimum of 8 hours); walk; handle, feel, grasp, and hold objects, tools, or controls. The employee is frequently required to reach with hands and arms; balance (service trays, glasses included); stoop; crouch; bend; talk; hear; taste; and smell. The employee may be required to frequently climb (stairs). The employee may be required to kneel. The employee must frequently, carry pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those of an employee encounters while performing the essential functions of this job. Qualified individuals with disabilities may be provided reasonable accommodation to enable them to perform the essential functions of a position, so long as such accommodation does not result in undue hardship to the organization. The noise level in the work environment is usually loud and potentially stressful.