Reservation Agent

Marriott Hotels Resorts

Handle reservation requests, changes, and cancellations via phone, fax, or mail while ensuring guest needs are met.

Last checked on August 28, 2026. We may earn a commission when you click through.

The position offers a chance to work with a reputable brand, ideal for those starting in the hospitality industry. However, it may not be suitable for those seeking flexible work options as it requires on-site presence.

✓ Work with a prestigious company. ✓ Develop customer service skills. ✓ Engage with diverse clientele.

Reservation Agent

Marriott Hotels Resorts

Updated 4 days ago

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Jeddah

About this role

Handle reservation requests, changes, and cancellations via phone, fax, or mail while ensuring guest needs are met.

About the Company

Marriott Hotels Resorts is a globally recognized hospitality brand known for its luxurious accommodations and exceptional service.

Key Highlights

✓ Process reservations, changes, and cancellations efficiently.
✓ Identify guest needs to suggest appropriate room types.
✓ Explain policies clearly to guests.

💡 Honest Take: This role suits individuals with strong communication skills and a passion for customer service in the hospitality sector.

Pros

✓ Work with a prestigious company.
✓ Develop customer service skills.
✓ Engage with diverse clientele.

Cons

✗ On-site work only.
✗ Potentially high-pressure environment.
✗ Limited career advancement without additional qualifications.

Best For: This role is tailored for Saudi nationals interested in customer service roles within a well-known hotel chain.

Watch Out: Keep in mind that this position may involve long hours, especially during peak seasons.

Apply for this position →

You'll be redirected to sa.talent.com

What Customers Say

Employees appreciate the brand's prestige but note the high-pressure environment during peak booking seasons.

Expert Review

This position as a Reservation Agent at Marriott Hotels in Jeddah promises a dynamic work environment. It requires processing reservations and changes, ensuring guests feel valued and understood. The ability to accurately verify room availability and rates is crucial for success.

Customer service skills are paramount, as agents will handle inquiries and explain policies to callers. The role also demands adaptability, as each customer interaction can vary significantly. While the role is rewarding, it can also present challenges during busy periods, requiring resilience and a calm demeanor.

this role, it's important to understand that it is not a remote position, for some. the fast-paced nature of the work might not suit everyone. However, it provides a solid foundation for future opportunities within the hospitality industry.

For more details, visit Marriott's job listing.