Remote Customer Service Manager

Ashdown Group

Join a growing organisation in Teddington as a Customer Service Manager, overseeing a team to enhance customer support in social housing.

Last checked on July 18, 2026. We may earn a commission when you click through.

✓ Fully remote ✓ Leadership opportunities ✓ Engaging work environment

This listing may have expired or is no longer available. Information shown may be outdated.

Remote Customer Service Manager

Ashdown Group

Updated 1 month ago

Apply now →

You'll be redirected to uk.talent.com

Edinburgh Remote

If you are an experienced Customer Service Manager looking for a remote role, this position could be an excellent fit, especially if you value making a difference.

About this role

Join a growing organisation in Teddington as a Customer Service Manager, overseeing a team to enhance customer support in social housing.

About the Company

The Ashdown Group is a dynamic organisation focused on delivering exceptional service in the social housing sector.

Key Highlights

✓ Remote work flexibility
✓ Leadership role managing a team of Advisors
✓ Focus on customer onboarding and compliance
✓ Opportunities for professional growth
✓ Impactful work in the social housing sector

💡 Honest Take: This role offers a unique opportunity for professionals passionate about customer service and social housing but may require navigating complex compliance issues.

Pros

✓ Fully remote
✓ Leadership opportunities
✓ Engaging work environment
✓ Focus on social impact
✓ Professional development potential

Cons

✗ High-pressure environment
✗ Potential for complex compliance challenges
✗ Requires strong team management skills
✗ May involve dealing with difficult customer situations
✗ Limited salary information available

Best For: Ideal for those who thrive in remote settings and have a passion for enhancing customer experiences.

Watch Out: Be prepared for the challenges of compliance and the demands of managing a diverse team.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Feedback from employees highlights a supportive work culture but notes the challenges of managing compliance-related issues.

Expert Review

This Remote Customer Service Manager position at Ashdown Group is an attractive opportunity for those looking to lead a team in the social housing sector. The role involves managing customer service Advisors, focusing on onboarding, complaints, and compliance. It’s essential to have prior experience in customer service management to excel in this position.

Remote work offers flexibility, ppealing for individuals seeking work-life balance. However, the role comes with the pressure of ensuring high-quality service amidst compliance regulations. Candidates should be prepared for the complexities associated with social housing.

Our team noted the emphasis on professional development within the company, which can be a significant plus for career-oriented individuals. The chance to work remotely is an added benefit, allowing for a more adaptable work environment. Interested applicants can find more details on the Ashdown Group's official page.