Customer Service Representative

Dal-Tile

Dal-Tile is seeking a Customer Service Representative to assist customers in person and via phone and email, ensuring a high level of service and satisfaction.

Last checked on June 14, 2026. We may earn a commission when you click through.

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A solid opportunity for entry-level candidates looking to build a career in customer service.

✓ Hands-on experience in customer service. ✓ Opportunities for growth within the company. ✓ Engaging work environment.

Customer Service Representative

Dal-Tile

Updated 5 days ago
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Plymouth On-site Full-Time

A solid opportunity for entry-level candidates looking to build a career in customer service.

About this role

Dal-Tile is seeking a Customer Service Representative to assist customers in person and via phone and email, ensuring a high level of service and satisfaction.

About the Company

Dal-Tile is a leading manufacturer and distributor of ceramic tile and natural stone products, known for quality and innovation in the industry.

Key Highlights

  • Engage with customers through various channels.
  • Assist customers in product selection.
  • Ensure customer satisfaction with services.

💡 Honest Take: This role is ideal for individuals who enjoy direct customer interaction and have strong communication skills.

Pros

  • Hands-on experience in customer service.
  • Opportunities for growth within the company.
  • Engaging work environment.

Cons

  • May involve dealing with difficult customers.
  • Requires physical presence on-site.
  • Entry-level position with limited starting pay.

Best For: This role suits individuals with strong interpersonal skills and a passion for helping others.

Watch Out: Be prepared for a fast-paced environment where multitasking is essential.

Apply for this position

You'll be redirected to indeed.com

Expert Review

If you're considering a career in customer service, this role at Dal-Tile offers a valuable entry point. The company emphasizes a customer-first approach, making it essential for representatives to handle inquiries efficiently. Interaction is not limited to the showroom but extends to phone and email communications, allowing for varied experiences.

Dal-Tile’s focus on high-quality customer service means that representatives are expected to engage actively with clients and assist them in product selection. This can enhance your skills in sales and customer relations, which are crucial in today's job market. the supportive atmosphere encourages employees to grow within the company.

However, be aware that this role may come with challenges, including managing customer complaints and the need for physical presence at the showroom. The entry-level nature of the position may also limit initial salary prospects, which is common in retail jobs. Overall, if you thrive in a busy environment and enjoy direct interaction with customers, this opportunity could be a great fit. For more details, visit Dal-Tile’s job listing page.

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