Customer-Focused Security Officer

Savills Company

The Customer-Focused Security Officer role at Savills is ideal for experienced professionals who value customer interaction and structured shifts.

Last checked on May 21, 2026. We may earn a commission when you click through.

Savills offers a solid opportunity for those with the right qualifications, balancing security duties with customer engagement.

✓ Structured shift pattern ✓ Reputable company ✓ Emphasis on customer service

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Customer-Focused Security Officer

Savills Company

Updated 3 months ago

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New South Wales

Savills offers a solid opportunity for those with the right qualifications, balancing security duties with customer engagement.

About this role

The Customer-Focused Security Officer role at Savills is ideal for experienced professionals who value customer interaction and structured shifts.

About the Company

Savills Company is a leading property services provider, known for its commitment to quality and customer satisfaction.

Key Highlights

✓ 4-on/4-off shift pattern for work-life balance
✓ Requires Front Line SIA licence
✓ Minimum 2 years' experience in security
✓ Focus on high standards of customer service
✓ Opportunity to work in diverse environments

💡 Honest Take: This role is ideal for experienced security professionals looking for a structured work schedule, but may not suit newcomers to the field.

Pros

✓ Structured shift pattern
✓ Reputable company
✓ Emphasis on customer service
✓ Diverse working environments
✓ Room for career advancement

Cons

✗ Requires specific licensing
✗ Experience prerequisite may limit applicants
✗ Not suitable for entry-level candidates
✗ Full-time commitment required
✗ Potentially high-pressure situations

Best For: Ideal for those with a Front Line SIA licence and a background in security, particularly in customer-oriented settings.

Watch Out: Candidates should be prepared for the demands of security work, which can include dealing with emergencies and high-stress situations.

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What Customers Say

Feedback from current and former employees highlights a supportive work environment but notes the challenges of high-pressure situations.

Expert Review

In the security sector, Savills Company stands out with its focus on customer service. This role provides a unique opportunity to blend security responsibilities with engaging directly with the public. The 4-on/4-off shift pattern offers a desirable work-life balance, particularly for those who prefer consistent hours.

Candidates must hold a Front Line SIA licence and have at least two years of security experience, which may restrict applications from entry-level professionals. This requirement reflects the company's commitment to maintaining high security standards across its sites.

Savills is well-regarded in the property sector, and working with them could enhance your career opportunities. However, be aware that the role can be demanding, requiring quick decision-making in potentially stressful situations. Those interested can find more details on their official page: Savills Job Listing.