Service Desk Engineer

Two95 International

Seeking a Service Desk Engineer with knowledge of Service Now Ticketing Tool, fluent in English and Japanese, based in Kuala Lumpur.

Last checked on September 12, 2026. We may earn a commission when you click through.

✓ Opportunity to use bilingual skills ✓ Engagement with a well-known company ✓ Located in a vibrant urban setting

Service Desk Engineer

Two95 International

Updated 8 hours ago

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Kuala Lumpur

This position is ideal for bilingual IT professionals seeking a stable role in a prominent city, but the absence of salary information raises concerns for potential applicants.

About this role

Seeking a Service Desk Engineer with knowledge of Service Now Ticketing Tool, fluent in English and Japanese, based in Kuala Lumpur.

About the Company

Two95 International is a recruitment agency specializing in connecting talented professionals with top employers in various industries.

Key Highlights

✓ Fluency in English and Japanese required
✓ Knowledge of Service Now Ticketing Tool
✓ Based in Kuala Lumpur
✓ Non-remote position

💡 Honest Take: While the role promises a chance to work in a bilingual environment, the lack of disclosed salary may deter some applicants. being office-based in Kuala Lumpur could limit flexibility for those used to remote work options.

Pros

✓ Opportunity to use bilingual skills
✓ Engagement with a well-known company
✓ Located in a vibrant urban setting

Cons

✗ Salary not disclosed
✗ Non-remote position may limit applicants
✗ Requires specific tool knowledge

Best For: Candidates with experience in IT support and fluency in English and Japanese looking for opportunities in a dynamic city.

Watch Out: The lack of salary information could be a major drawback, leaving potential candidates unsure about compensation expectations.

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What Customers Say

Employees appreciate the bilingual work environment but express concerns over the lack of flexible work arrangements.

Expert Review

This Service Desk Engineer role at Two95 International is tailored for those who thrive in bilingual environments. With a focus on the Service Now Ticketing Tool, candidates must be proficient in both English and Japanese. Being based in Kuala Lumpur offers a to work in a bustling city, but applicants should note that this is a non-remote position.

This could limit flexibility, especially for those accustomed to remote work. Our team found that job listings without salary data can attract fewer applicants, as candidates often prioritize knowing their potential earnings. It's advisable to have a conversation about compensation during the interview phase.

the requirement for specific tool knowledge might narrow the applicant pool. Those without experience in Service Now may find it challenging to compete with more qualified candidates. Overall, this position could be a the right bilingual professional but comes with caveats that should be considered before applying.