Service Advisor
Sandown Group
Join Mercedes-Benz of Epsom as a Service Advisor, where you'll enhance customers' after-sales experience while maximising workshop profitability.
Last checked on June 14, 2026. We may earn a commission when you click through.
The position offers a promising opportunity for career growth in a luxury automotive environment, but expect a hands-on, in-person role.
The position offers a promising opportunity for career growth in a luxury automotive environment, but expect a hands-on, in-person role.
About this role
Join Mercedes-Benz of Epsom as a Service Advisor, where you'll enhance customers' after-sales experience while maximising workshop profitability.
About the Company
Sandown Group operates as a leading automotive retailer in the UK, specialising in premium brands like Mercedes-Benz.
Key Highlights
- ✓ Focus on customer satisfaction and after-sales service
- ✓ Opportunity to work with a prestigious brand
- ✓ Potential for career progression within the company
- ✓ Engage with a variety of customers daily
- ✓ Contribute to workshop profitability
💡 Honest Take: This role suits those passionate about customer service and the automotive industry, but may not be ideal for those seeking remote work.
Pros
- ✓ Work with a renowned automotive brand
- ✓ Dynamic customer interactions
- ✓ Career advancement opportunities
- ✓ Engaging work environment
- ✓ Potential for performance bonuses
Cons
- ✗ Requires in-person attendance
- ✗ Can be high-pressure during peak times
- ✗ May involve long hours
- ✗ Customer complaints can be challenging
- ✗ Limited flexibility in work schedule
Best For: Ideal for those looking for a challenging yet rewarding role in a reputable company, especially car enthusiasts.
Watch Out: Be prepared for a demanding role with high expectations for customer satisfaction and performance.
You'll be redirected to uk.talent.com
What Customers Say
Current workers highlight the supportive team environment but note the demanding nature of the role during busy periods.
Expert Review
The Service Advisor role at Mercedes-Benz of Epsom is designed for individuals who excel in customer service and thrive under pressure. This opportunity allows you to engage directly with customers, enhancing their experience with a premium automotive brand.
At the heart of the role is the responsibility to maximise workshop profitability while ensuring that every customer interaction is positive. This involves managing service bookings but also addressing customer concerns effectively and efficiently.
While the environment can be dynamic and rewarding, that the role requires in-person attendance, which may not suit everyone. The demands during peak service times can lead to high-pressure situations, testing your ability to remain calm and professional.
For those passionate about cars and customer service, this position offers grow within a reputable company. According to Sandown Group's career page, there's potential for career progression, n appealing choice for ambitious individuals.
this role a job; it's a chance to be part of a prestigious brand's customer experience team. For more details, visit the official page: https://uk.talent.com/redirect?acquisition_sub_id=10101&bpid=d8327111ff619a58d17da770791c728d&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=619002563526335586&initiator=remote+customer+service+work+from+home&is_gl=0&l=Brighton&pc=19&pid=c3538bf310a8&publisher=7c2b7e61c1&puid=3dea3defgdd7gddgfddg3dee3debfdda8dddeddb3dee3dea3ded3ded3deb3deb3de83dea3ee33dea3ee33ce93cee3beg3ee33def3de93de8bddffddd3deg3de9bdd79ddc3ded&rdr=&sdb=3&search_id=1589d900ce48e4a00ead00875e55b941&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1.
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