We are looking for dedicated hard working individuals that would like to learn the ins and outs of running a small business. There is also plenty of growth opportunity. Better opportunity than working at other Pack & Ship stores!Learn how to work with customers and do diverse tasksGreat Resume BuilderStart Immediately! There are 3 locations where we are currently hiring: 4768 Broadway, New York NY 10034 (Inwood)185 West 231st Street, Bronx, NY 10463 (Kingsbridge)163 Amsterdam Avenue, New York, NY 10023 (Upper West Side) Essential Duties and Responsibilities Include (but not limited to): Providing outstanding customer service is a mustPerforming & supervising opening & closing proceduresMotivating, training and developing new center associatesFollowing up with claims, vendor, and customer issuesProblem solvingDeveloping Marketing materials (Using our Marketing help center)Ensuring that center achieves its targeted revenue projectionsMaintaining Mailbox holder systemForwarding mail for Mailbox holdersAssisting in Inventory, Accounting, & Billing issues Other duties will include (but not limited to): Greet customers in a friendly manner;Determine customer needs, and how to exceed their expectationsAssisting customers with packaging and shipping of itemsOperating photocopy, faxing, binding and laminating equipmentRinging up sales on Point of Sale SystemTracking customer packagesMaintaining the overall appearance of the storeReceive, sort and place mail in mailboxes accuratelyPack contents for shipping using established procedures and products. IDEAL candidate will possess the following: Fluent in Spanish & EnglishCustomer Service / Retail ExperienceExcellent verbal and written communication skillsPresentable appearanceSelf motivated & requires little supervisionBasic Computer skills such as MS Office, Windows, Adobe SuitePrior copy center experience a plusAbility to lift 50 lbsAbility to stand for extended periods of time The UPS Store, the nation’s leading franchisor of business and postal services has excellent opportunities for full time team members in a fast-paced environment. The UPS Store, a UPS company, is the world's largest franchisor of retail shipping, postal and business service centers. The UPS Store centers comprise more than 5,000 independently owned locations around the world, providing convenient, value-added business services. Company DescriptionThe UPS Store, a UPS company, is the world's largest franchisor of retail shipping, postal and business service centers. The UPS Store centers comprise more than 5,000 independently owned locations around the world, providing convenient, value-added business services.