Coordinator Rider On Ground Ops

talabat

Support fleet operations by monitoring rider performance and resolving issues while acting as a key link between riders and dispatch.

Last checked on June 14, 2026. We may earn a commission when you click through.

The position offers a solid opportunity for those wanting to engage directly with operations and contribute to a high-performing team in Dubai.

✓ Direct involvement in fleet operations. ✓ Opportunity to resolve real-time issues. ✓ Engagement with a vibrant team environment.

Coordinator Rider On Ground Ops

talabat

Updated 23 days ago

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You'll be redirected to ae.talent.com

Dubai Marina

The position offers a solid opportunity for those wanting to engage directly with operations and contribute to a high-performing team in Dubai.

About this role

Support fleet operations by monitoring rider performance and resolving issues while acting as a key link between riders and dispatch.

About the Company

Talabat is a leading online food ordering and delivery platform in the Middle East, known for connecting users with local restaurants.

Key Highlights

✓ Monitor live operations for optimal performance.
✓ Resolve on-ground rider issues efficiently.
✓ Act as a liaison between riders, dispatch, and fleet partners.
✓ Support daily fleet operations at the zone level.

💡 Honest Take: This role is ideal for individuals who excel in fast-paced environments and enjoy problem-solving, but it may not suit those seeking remote work options.

Pros

✓ Direct involvement in fleet operations.
✓ Opportunity to resolve real-time issues.
✓ Engagement with a vibrant team environment.
✓ Based in a thriving location like Dubai Marina.

Cons

✗ Requires on-ground presence, not remote.
✗ Potentially high-pressure environment.
✗ Needs quick problem-solving skills.

Best For: Ideal for those with strong communication skills and a passion for logistics and operations.

Watch Out: Be prepared for the demands of live operations, which can be unpredictable and fast-paced.

Apply for this position →

You'll be redirected to ae.talent.com

What Customers Say

Feedback from workers highlights the dynamic nature of the job, with many appreciating the teamwork and direct impact on operations.

Expert Review

In the role of Coordinator Rider On Ground Ops, your focus will be on the day-to-day management of fleet operations. With a primary responsibility to monitor rider performance, you'll ensure that operations run smoothly across Dubai Marina.

This position requires you to be proactive in resolving rider issues, making quick decisions to maintain efficiency. The role acts as a critical link between riders, dispatch, and fleet partners, which means strong communication skills are essential.

The operational environment can be high-pressure, demanding a quick-thinking individual comfortable with real-time decision-making. While the role offers excellent engagement with the team and direct involvement in daily operations, it is not suited for those preferring remote work.

According to Talabat's job listing, the position is grounded in a vibrant city locale, presenting both opportunities and challenges. Overall, if you are keen on logistics and thrive in dynamic environments, this could be a fulfilling role.