RR-Associate Manager Software Engineering

DXC Technology

The Level 2 Support Engineer will troubleshoot, diagnose, and resolve web application issues, acting as an escalation point for Level 1 support.

Last checked on September 8, 2026. We may earn a commission when you click through.

✓ Opportunity to work with diverse teams ✓ Focus on web application stability ✓ Challenging and engaging work environment

RR-Associate Manager Software Engineering

DXC Technology

Updated 2 days ago

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الرياض

This position is ideal for experienced engineers who thrive under pressure and enjoy problem-solving in a collaborative setting. However, the lack of disclosed salary details might deter some candidates.

About this role

The Level 2 Support Engineer will troubleshoot, diagnose, and resolve web application issues, acting as an escalation point for Level 1 support.

About the Company

DXC Technology is a global leader in IT services and consulting, focused on delivering innovative technology solutions.

Key Highlights

✓ Act as the escalation point for Level 1 support.
✓ Collaborate with development, QA, and infrastructure teams.
✓ Ensure stability of web-based software platforms.
✓ Troubleshoot and resolve complex technical issues.

💡 Honest Take: While the role promises collaboration with various teams, the pressure to resolve issues quickly can be intense. Expect a fast-paced environment with significant responsibility, which may not suit everyone.

Pros

✓ Opportunity to work with diverse teams
✓ Focus on web application stability
✓ Challenging and engaging work environment

Cons

✗ High-pressure situation due to escalation role
✗ No salary information provided
✗ Not remote, requiring physical presence in Riyadh

Best For: IT professionals in Riyadh looking to advance their careers in software engineering and support.

Watch Out: The role demands quick resolution of issues, which may lead to stress in high-pressure scenarios.

Apply for this position →

You'll be redirected to sa.talent.com

Expert Review

In our assessment, this role at DXC Technology presents unique challenges and opportunities. Candidates should be prepared for a high-pressure environment where timely issue resolution is critical. The collaboration with development and QA teams is fostering a supportive atmosphere for problem-solving.

However, the absence of salary details is a notable gap that may lead to uncertainty for potential applicants. the physical requirement of working in Riyadh may exclude remote candidates, which limits the applicant pool. Those considering this position should weigh the benefits of team collaboration against the demands of the escalation role.

The expectation for swift troubleshooting can be demanding, especially in a fast-paced tech environment. Overall, this position is better suited for individuals who are resilient and thrive under pressure, rather than those seeking a more laid-back work culture.