Fintech Support Specialist

CB Talents

Join CB Talents as a Japanese-Speaking Customer Support Representative in Kuala Lumpur, providing assistance on financial and crypto products.

Last checked on September 10, 2026. We may earn a commission when you click through.

✓ Opportunity to work in a growing fintech industry ✓ Direct engagement with customers ✓ Full-time position with potential for growth

Fintech Support Specialist

CB Talents

Updated 2 days ago

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Negeri Sembilan

This position offers a unique opportunity for Japanese speakers to break into the fintech industry in Malaysia. However, it requires on-site presence, which may limit some potential candidates.

About this role

Join CB Talents as a Japanese-Speaking Customer Support Representative in Kuala Lumpur, providing assistance on financial and crypto products.

About the Company

CB Talents is a recruitment agency specializing in connecting talent with top-tier companies in various sectors.

Key Highlights

✓ Native-level Japanese proficiency required
✓ Support users on complex financial queries
✓ Based in Kuala Lumpur
✓ Full-time employment opportunity

💡 Honest Take: This role is ideal for fluent Japanese speakers looking to enter the fintech sector but may not be suitable for those seeking remote work options.

Pros

✓ Opportunity to work in a growing fintech industry
✓ Direct engagement with customers
✓ Full-time position with potential for growth

Cons

✗ On-site work required in Kuala Lumpur
✗ Native-level Japanese proficiency a must
✗ Limited details on salary and benefits

Best For: Ideal for those looking to leverage their language skills and build a career in financial technology.

Watch Out: Be aware of the requirement for native-level Japanese and the necessity to work in-person.

Apply for this position →

You'll be redirected to my.talent.com

What Customers Say

Feedback on CB Talents is generally positive, highlighting good support for candidates and a professional hiring process.

Expert Review

This position targets native Japanese speakers seeking to engage in customer support for financial and crypto products. The emphasis on complex interactions suggests that strong communication skills are essential. Candidates should be prepared for a fast-paced environment where problem-solving is key.

The role is located in Kuala Lumpur, which might deter those who prefer remote work. As such, this job is less suited for candidates outside of Malaysia or those unwilling to relocate. the lack of salary details may indicate negotiations might be necessary during the hiring process.

While working with CB Talents can provide valuable experience in a burgeoning sector, it’s the commute and office expectations against personal preferences for flexibility. According to CB Talents' listing, this is a full-time role, suggesting a commitment to a structured work environment. Overall, this position can be a stepping stone for language experts aspiring to grow in fintech.