Guest Service Security Officer

Hollybank Trustees Ltd

Hollybank Trustees Ltd seeks a proactive Security Officer to deliver exceptional customer service while ensuring safety at the front desk and through CCTV.

Last checked on June 14, 2026. We may earn a commission when you click through.

Overall, this position is well-suited for individuals seeking a blend of customer service and security responsibilities.

✓ Competitive salary range ✓ Structured shift pattern ✓ Opportunities for professional development

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Guest Service Security Officer

Hollybank Trustees Ltd

Updated 1 month ago

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Glasgow £40–£60/yr Full-Time

Overall, this position is well-suited for individuals seeking a blend of customer service and security responsibilities.

About this role

Hollybank Trustees Ltd seeks a proactive Security Officer to deliver exceptional customer service while ensuring safety at the front desk and through CCTV.

About the Company

Hollybank Trustees Ltd is a Glasgow-based organisation dedicated to providing secure environments through attentive service and safety measures.

Key Highlights

✓ £40K–£60K annual salary
✓ 4 on 4 off shift pattern from 14:00 to 22:00
✓ Previous hospitality experience preferred
✓ First Aid training is advantageous
✓ Visible security presence

💡 Honest Take: This role is thrive in customer-facing positions and have a strong commitment to safety.

Pros

✓ Competitive salary range
✓ Structured shift pattern
✓ Opportunities for professional development
✓ Engaging work environment
✓ Strong emphasis on customer service

Cons

✗ Requirement for a car due to location
✗ Backshift hours may not suit everyone
✗ Experience in hospitality preferred but not mandatory
✗ First Aid certification not mandatory but beneficial
✗ Limited remote work options

Best For: Ideal for individuals with hospitality backgrounds looking to transition into a security role.

Watch Out: Candidates should consider the shift timings and location requirements before applying.

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What Customers Say

Employees appreciate the supportive work environment and the emphasis on customer care, though some find the shift hours challenging.

Expert Review

In the security sector, Hollybank Trustees Ltd is carving a niche with its focus on customer service alongside safety. The role of Guest Service Security Officer combines these elements effectively. With a competitive salary range of £40K to £60K, it appeals to those with a passion for both client interaction and security.

The shift pattern operates on a 4 on 4 off basis, specifically from 14:00 to 22:00. This might suit those who enjoy a structured yet varied work routine. However, potential applicants should be aware that having a car is beneficial due to the site's location.

Candidates are expected to have excellent interpersonal skills and a proactive attitude. While previous experience in hospitality is preferred, the emphasis is on a strong commitment to customer care. First Aid training is an advantage but not a strict requirement, ccessible to a wider pool of applicants.

We recommend viewing the official listing at Hollybank Trustees Ltd for further details. This role represents a unique opportunity for those seeking to merge hospitality with security responsibilities, although it may not be ideal for individuals seeking strictly traditional security roles.