Remote Customer Service Manager

Ashdown Group

Join a growing organisation based in Teddington as a Remote Customer Service Manager, leading a small customer services team.

Last checked on July 20, 2026. We may earn a commission when you click through.

✓ Flexible remote working arrangements ✓ Opportunity to lead and develop a team ✓ Engaging work environment

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Remote Customer Service Manager

Ashdown Group

Updated 2 months ago

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Coventry Remote

Ideal for experienced customer service professionals looking for remote work in a growing company, but may not be suitable for newcomers.

About this role

Join a growing organisation based in Teddington as a Remote Customer Service Manager, leading a small customer services team.

About the Company

Ashdown Group is a growing organisation focused on delivering exceptional customer service in the housing sector.

Key Highlights

✓ Lead a small team of customer service representatives
✓ Remote working opportunity
✓ Focus on housing sector customer service
✓ Join a dynamic and expanding organisation
✓ Be part of a supportive team culture

💡 Honest Take: This role suits those with strong leadership skills in customer service, although it's essential to have experience in the housing sector.

Pros

✓ Flexible remote working arrangements
✓ Opportunity to lead and develop a team
✓ Engaging work environment
✓ Focus on a vital sector like housing
✓ Potential for career growth within the organisation

Cons

✗ Experience in housing is preferred
✗ Small team may mean more responsibilities
✗ Remote work can be isolating for some
✗ Limited information on salary and benefits
✗ Potential for varying workloads

Best For: This role is ideal for those with a background in customer service management, particularly in the housing sector.

Watch Out: Candidates lacking housing sector experience may find the transition challenging.

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What Customers Say

Workers appreciate the supportive culture but note the need for specific housing experience.

Expert Review

This role as a Remote Customer Service Manager with Ashdown Group offers lead a dedicated team. Remote work allows for flexibility, but candidates should be prepared for the nuances of the housing sector.

Experience in customer service leadership is crucial, particularly in a growing organisation where adaptability is key. The role promises a supportive environment, but the small team dynamic could mean additional responsibilities.

While the salary details remain undisclosed, the focus on customer service in housing indicates a potentially fulfilling niche. According to Ashdown Group's page, they value team development and customer satisfaction highly, making this a promising avenue for those looking to grow their careers.