Retail Associate

New Balance

Join New Balance as a Retail Associate to engage and educate customers while achieving store performance goals.

Last checked on September 20, 2026. We may earn a commission when you click through.

✓ Supportive team culture ✓ Career development opportunities ✓ Flexible working hours

Retail Associate

New Balance

Updated 6 hours ago

Apply now →

You'll be redirected to jobs.newbalance.com

Portsmouth Part-Time

This position is ideal for individuals passionate about sportswear and customer service, but it may not suit those seeking a low-pressure work environment. The potential for career growth makes it appealing for motivated candidates.

About this role

Join New Balance as a Retail Associate to engage and educate customers while achieving store performance goals.

About the Company

New Balance is a global sportswear brand committed to quality and innovation, fostering a family-like atmosphere among its employees.

Key Highlights

✓ Achieve personal KPIs and contribute to store performance
✓ Deliver exceptional customer service throughout the shopping journey
✓ Participate in maintaining a commercial store environment
✓ Work flexible hours in a supportive team atmosphere
✓ Enjoy opportunities for career development and training

💡 Honest Take: While the role offers great development opportunities and a supportive team environment, be prepared for a fast-paced atmosphere that can be demanding. The focus on KPIs may add pressure, especially during peak hours.

Pros

✓ Supportive team culture
✓ Career development opportunities
✓ Flexible working hours
✓ Generous staff discounts
✓ Retail Bonus Scheme potential

Cons

✗ Pressure to meet KPIs
✗ Fast-paced work environment
✗ Part-time hours may not suit everyone
✗ Involves physical activity
✗ Salary not disclosed

Best For: Customer service enthusiasts looking for a flexible role in retail with growth potential.

Watch Out: The role's performance metrics can create a high-pressure atmosphere, particularly during busy periods.

Apply for this position →

You'll be redirected to jobs.newbalance.com

What Customers Say

Employees appreciate the team environment and development opportunities, though some mention the pressure of sales targets.

Expert Review

This Retail Associate position with New Balance of customer interaction and team support. The company places a strong emphasis on achieving sales goals, which can lead to a rewarding but intense work environment. The role requires engaging with customers, which is perfect for those who thrive on social interaction.

The flexible hours can be especially for students or those balancing multiple commitments. New Balance promotes a strong team culture, which often translates into a supportive workplace. However, keep in mind that meeting personal KPIs is a key responsibility, and this pressure can be for some.

Potential applicants should expect a role that demands both enthusiasm and a proactive approach to customer service. While the salary details are not disclosed, the benefits, including a generous staff discount and opportunities for bonuses, add substantial value. Overall, this position is well-suited for those who enjoy a lively retail environment and are eager to grow within the company.