Service Appointment and Customer Care Specialist

Stivers Ford of Birmingham

The Business Development Center Representative (BDC Rep) handles inbound service reservation calls, confirms service reservations, performs outbound follow-up calls for due, overdue service clients; Special Order Parts (SOP) notifications; "we owes" scheduling calls and any additional outbound calls

Last checked on June 11, 2026. We may earn a commission when you click through.

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Service Appointment and Customer Care Specialist

Stivers Ford of Birmingham

Updated 2 days ago
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