Customer Service Manager

Owens & Minor

The Customer Service Manager leads operations for international and Indian customers, reporting to the Supply Chain Director. A Master's degree in Business is required.

Last checked on August 23, 2026. We may earn a commission when you click through.

✓ Leadership opportunity ✓ Dynamic work environment ✓ Focus on international markets

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Customer Service Manager

Owens & Minor

Updated 20 days ago

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Maharashtra

This role is ideal for experienced candidates with strong leadership skills in customer service. However, the lack of disclosed salary and remote work options may deter some applicants seeking flexibility or competitive compensation.

About this role

The Customer Service Manager leads operations for international and Indian customers, reporting to the Supply Chain Director. A Master's degree in Business is required.

About the Company

Owens & Minor is a global healthcare logistics company focused on enhancing supply chain solutions and customer service.

Key Highlights

✓ Leadership role in customer service operations
✓ Direct delivery to international and Indian customers
✓ Opportunity to work in a dynamic supply chain environment
✓ Requires a Master's degree in Business

💡 Honest Take: The position looks promising on paper, but be prepared for potential challenges in managing diverse customer expectations. The fast-paced nature can also lead to high stress levels, which is often not highlighted in job postings.

Pros

✓ Leadership opportunity
✓ Dynamic work environment
✓ Focus on international markets

Cons

✗ No salary information disclosed
✗ Not a remote position
✗ High-pressure work environment

Best For: Ideal for candidates with a Master's degree in Business who thrive in high-pressure environments and can manage diverse customer needs.

Watch Out: The role is not remote, which may limit flexibility for some candidates.

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What Customers Say

Current employees note a supportive team environment but highlight the intense workload and pressure associated with the role.

Expert Review

Owens & Minor's Customer Service Manager position offers a chance to lead customer service operations in both international and Indian markets. Reporting directly to the Supply Chain Director allows for significant influence on operational strategies.

Despite the appealing leadership aspects, potential applicants should be aware of the high-stress environment that comes with managing diverse customer expectations. This role requires strong problem-solving skills and the ability to adapt quickly.

Currently, the salary details are not publicly disclosed, which could raise concerns about compensation transparency. Candidates often prefer roles where such information is available upfront.

For those ready to embrace the challenges of a fast-paced customer service environment, this role provides a substantial opportunity for growth and impact within Owens & Minor. Check their official listing for more details on the application process.