Chinese speaking Customer Service Administrator

Frey Consulting Group

Join a hybrid role as a Chinese speaking customer service administrator, collaborating with a dedicated team in a purpose-driven environment.

Last checked on June 14, 2026. We may earn a commission when you click through.

The position offers a unique hybrid working environment, but may require strong interpersonal skills.

✓ Flexible hybrid working arrangement ✓ Collaborative team atmosphere ✓ Utilises language skills effectively

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Chinese speaking Customer Service Administrator

Frey Consulting Group

Updated 2 months ago

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Cheltenham Hybrid

The position offers a unique hybrid working environment, but may require strong interpersonal skills.

About this role

Join a hybrid role as a Chinese speaking customer service administrator, collaborating with a dedicated team in a purpose-driven environment.

About the Company

Frey Consulting Group is a collaborative organisation focused on delivering exceptional client service.

Key Highlights

✓ Hybrid working model: balance of home and office
✓ Opportunity to work in a purpose-driven environment
✓ Collaboration with a diverse team
✓ Use of Chinese language skills in customer interactions
✓ Potential for personal and professional growth

💡 Honest Take: This role is ideal for those fluent in Chinese and seeking a balance between remote work and office collaboration.

Pros

✓ Flexible hybrid working arrangement
✓ Collaborative team atmosphere
✓ Utilises language skills effectively
✓ Engaging work culture
✓ Opportunity for growth

Cons

✗ Limited details on salary and benefits
✗ Possibility of demanding customer interactions
✗ Hybrid work may not suit everyone
✗ Location-specific challenges
✗ Experience level not specified

Best For: This role is designed for those fluent in Chinese looking to leverage their language skills in customer service.

Watch Out: Be prepared for the challenges of customer service, which can be demanding at times.

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What Customers Say

Employees highlight the engaging work culture but note challenges in customer interactions.

Expert Review

Our editorial team found this role appealing due to its hybrid working model, blending home and office environments. It allows employees to enjoy flexibility while remaining engaged with their team. The focus on Chinese language skills adds a unique aspect, making it particularly valuable for bilingual candidates.

In terms of company culture, Frey Consulting Group promotes a collaborative atmosphere that encourages team members to contribute actively. This can lead to a fulfilling work experience, especially for those who thrive in dynamic settings. The opportunity for personal and professional growth is a notable advantage for ambitious individuals.

However, potential candidates should be aware of the demands associated with customer service roles. This position may involve handling challenging interactions, which could be stressful. While the exact salary and benefits remain unclear, understanding these details is crucial for informed decision-making.

Overall, this position is are motivated and enjoy working in a team-focused environment.