Air Export Customer Service Representative

CEVA Logistics

Join CEVA Logistics as an Air Export Customer Service Representative II to manage customer freight, provide shipment updates, and prepare quotes.

Last checked on September 15, 2026. We may earn a commission when you click through.

✓ Opportunity to work in the logistics sector ✓ Engaging customer interaction ✓ Role involves diverse tasks

Air Export Customer Service Representative

CEVA Logistics

Updated 1 day ago

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Memphis

This position at CEVA Logistics may appeal to individuals seeking a hands-on customer service role in logistics. However, the lack of disclosed salary and potential pressure from deadlines might deter some applicants.

About this role

Join CEVA Logistics as an Air Export Customer Service Representative II to manage customer freight, provide shipment updates, and prepare quotes.

About the Company

CEVA Logistics is a global supply chain management company, specializing in freight forwarding and logistics solutions.

Key Highlights

✓ Oversee customer freight tracking and tracing
✓ Maintain communication with airlines and trucking companies
✓ Notify customers of shipping delays
✓ Prepare quotes for shipments
✓ Enter shipment data into the system

💡 Honest Take: While the role promises engaging tasks like tracking shipments and customer interaction, be aware that the workload can be demanding with tight deadlines. The company culture may vary, and support can be inconsistent at times.

Pros

✓ Opportunity to work in the logistics sector
✓ Engaging customer interaction
✓ Role involves diverse tasks

Cons

✗ Salary not disclosed
✗ High-pressure environment
✗ Inconsistent support from management

Best For: Candidates who thrive in fast-paced environments and enjoy direct customer engagement within the logistics industry.

Watch Out: The high-pressure environment may not suit everyone, especially those preferring a more relaxed work pace.

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Expert Review

At CEVA Logistics, the Air Export Customer Service Representative II role of customer service and logistics management. This position requires daily interaction with customers, airlines, and trucking companies, making it essential for those who enjoy s. While the job provides a good opportunity to develop skills in freight tracking and customer communications, be prepared for potential high-stress situations.

The demands of handling delays and customer inquiries can be challenging, and support from management might not always meet expectations. with no salary information disclosed, candidates should consider negotiating compensation during the hiring process. This lack of transparency can be a red flag for some applicants, as it may indicate variability in pay levels among employees.

Overall, if you're passionate about logistics and customer service and can handle a fast-paced environment, this role could be a great fit. For more details about the position and application process, visit CEVA Logistics' official page.