Emirati Talent - Customer Service Coordinator

Majid Al Futtaim

Join Majid Al Futtaim as a Customer Service Coordinator at City Center Mirdif, ensuring seamless operations at the customer service info desks.

Last checked on September 3, 2026. We may earn a commission when you click through.

✓ Opportunities for career growth within a reputable company ✓ Dynamic and engaging work environment ✓ Direct interaction with diverse customers

Emirati Talent - Customer Service Coordinator

Majid Al Futtaim

Updated 2 days ago

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دبي

This position is ideal for individuals who thrive in fast-paced settings and enjoy direct customer interaction. However, the lack of disclosed salary details may deter some potential applicants who seek transparency in compensation.

About this role

Join Majid Al Futtaim as a Customer Service Coordinator at City Center Mirdif, ensuring seamless operations at the customer service info desks.

About the Company

Majid Al Futtaim is a leading retail and leisure pioneer in the Middle East, known for its extensive shopping malls and entertainment options.

Key Highlights

✓ Engage with customers to provide exceptional service
✓ Maintain knowledge of mall services and promotions
✓ Support daily operations at the info desks
✓ Work in a dynamic retail environment
✓ Contribute to a positive shopping experience

💡 Honest Take: While the role promises a vibrant work environment, be prepared for the challenges of a busy shopping centre, where customer demands can be high and hours may vary. Flexibility is key, as shifts can include evenings and weekends.

Pros

✓ Opportunities for career growth within a reputable company
✓ Dynamic and engaging work environment
✓ Direct interaction with diverse customers
✓ Involvement in promotional activities

Cons

✗ Work hours may include evenings and weekends
✗ Salary not disclosed
✗ Potentially high customer service demands
✗ Limited control over shift scheduling

Best For: Individuals in Dubai looking to start or advance their career in customer service within a major shopping centre.

Watch Out: Be aware that the role may involve unpredictable customer demands and varying shift patterns that could impact work-life balance.

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You'll be redirected to ae.talent.com

Expert Review

This position at City Center Mirdif offers engage with shoppers and enhance their experience. The role requires a understanding of the mall's offerings, which can be demanding but rewarding for those with a passion for customer service. The job environment is vibrant, reflecting Dubai's bustling retail scene.

However, potential candidates should consider the nuance of working in a high-traffic area where customer inquiries can be frequent and varied. This may lead to stress during peak hours. the absence of salary information raises questions about compensation expectations, which can be a significant factor for many applicants.

If you thrive in a dynamic setting and are flexible with your schedule, this role could be a solid fit. For those prioritizing stable hours and salary transparency, exploring other opportunities may be advisable. According to Majid Al Futtaim's website, they value team members who are adaptable and customer-focused, making this role a crucial part of their operations.