Tour Guide Experience Host

SIXTOWNS - Bros Distillery

Join SIXTOWNS as a Tour Guide and Experience Host to provide exceptional customer service and lead tours at their Bar & Distillery in the World of Wedgwood.

Last checked on June 20, 2026. We may earn a commission when you click through.

✓ Engaging work environment ✓ Chance to meet diverse people ✓ Employee discounts and benefits

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Tour Guide Experience Host

SIXTOWNS - Bros Distillery

Updated 3 months ago

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Stoke-on-Trent On-site £1.7k–£2.2k/mo Contractor

The opportunity to work at a renowned distillery is a significant draw for anyone passionate about hospitality and customer interaction. Nevertheless, the role requires high energy and charm, which might not appeal to everyone.

About this role

Join SIXTOWNS as a Tour Guide and Experience Host to provide exceptional customer service and lead tours at their Bar & Distillery in the World of Wedgwood.

About the Company

SIXTOWNS - Bros Distillery is a hospitality venue located at the World of Wedgwood, offering unique distillery experiences.

Key Highlights

✓ Lead guided tours of the distillery
✓ Provide excellent customer service
✓ Engage with visitors in a vibrant environment
✓ Work in a historic and culturally rich location
✓ Opportunity for employee benefits like discounts

💡 Honest Take: This role is ideal for outgoing individuals who thrive on interaction and storytelling, but may not suit those who prefer a quieter work environment.

Pros

✓ Engaging work environment
✓ Chance to meet diverse people
✓ Employee discounts and benefits
✓ Opportunity to share knowledge and passion for distilling
✓ Part-time flexibility

Cons

✗ Requires high levels of energy and charisma
✗ Working hours may include weekends
✗ Potential for demanding customer interactions
✗ Contractor status may limit job security
✗ Pay may vary based on experience

Best For: Ideal for those with a passion for hospitality and storytelling, particularly in a cultural and historical context.

Watch Out: Be prepared for a fast-paced environment that demands a friendly disposition and the ability to manage varied customer expectations.

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What Customers Say

Employees appreciate the dynamic work environment, but some find the demands of constant guest interaction challenging.

Expert Review

Working as a Tour Guide and Experience Host at SIXTOWNS means engaging with visitors while showcasing the distillery's offerings. The role about providing information; it's about creating an experience that resonates with guests. Salary ranges from £20,800 to £26,437 per annum, making it competitive for part-time roles in hospitality.

Expect to manage multiple tours throughout the day, requiring a consistent display of energy and enthusiasm. The work environment is vibrant, located at the historic World of Wedgwood, which adds a unique cultural element to the job. According to the company, employees enjoy benefits like free food and discounts, enhancing the overall work experience.

However, this role may not suit everyone. The need for constant interaction and maintaining a positive attitude in potentially challenging situations can be demanding. It's essential for candidates to assess their comfort with high-energy environments and customer service roles before applying.

Overall, this position offers a unique opportunity for those looking to blend their love for hospitality with engaging storytelling.