Microsoft Dynamics 365 Contact Center Consultant

NovBliss

Seeking a consultant with 5+ years of experience in Microsoft Dynamics 365 Customer Service, focusing on configuration and functional workshops.

Last checked on June 13, 2026. We may earn a commission when you click through.

If you have the required experience, this position offers a solid opportunity in a growing tech company.

✓ Strong demand for D365 expertise ✓ Opportunity to work in a dynamic environment ✓ Hands-on configuration experience

Microsoft Dynamics 365 Contact Center Consultant

NovBliss

Updated 1 day ago

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Kanpur

If you have the required experience, this position offers a solid opportunity in a growing tech company.

About this role

Seeking a consultant with 5+ years of experience in Microsoft Dynamics 365 Customer Service, focusing on configuration and functional workshops.

About the Company

NovBliss is a technology solutions provider specializing in customer service and enterprise resource planning.

Key Highlights

✓ 5+ years of hands-on experience with D365 Customer Service
✓ Expertise in configuring D365 environments
✓ Experience in conducting functional workshops
✓ Functional Consultant/Solution Consultant background

💡 Honest Take: This role is ideal for seasoned professionals in customer service solutions but may not suit those new to D365.

Pros

✓ Strong demand for D365 expertise
✓ Opportunity to work in a dynamic environment
✓ Hands-on configuration experience

Cons

✗ Position requires significant experience
✗ Not suitable for entry-level candidates
✗ Limited remote work options

Best For: This role is tailored for professionals with a robust background in Microsoft Dynamics 365 Customer Service.

Watch Out: Candidates should be prepared for a competitive selection process due to the expertise required.

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What Customers Say

Employees appreciate the focus on professional growth but note the high expectations for experience and performance.

Expert Review

This position at NovBliss requires 5+ years of direct experience with Microsoft Dynamics 365 Customer Service. Candidates must have a track record of hands-on configuration and conducting functional workshops, which adds to the complexity of the role. While this may attract seasoned professionals, newcomers to D365 will find it challenging to qualify.

Configuration experience is crucial here, as the role involves setting up D365 Customer Service environments. This aspect could be appealing for individuals who enjoy technical challenges and have previous exposure to similar systems. the lack of remote work options may limit the applicant pool, as many professionals now prefer flexible work arrangements.

NovBliss offers a valuable opportunity for those well-versed in D365, but it may not cater to those just starting in the field. This makes it essential for applicants to assess their qualifications carefully. Check out the job listing on Talent.com for more details.