Customer Service Air and Ocean - Aerospace Desk
CEVA Logistics
The role is accountable for managing critical Aircraft on Ground (AOG) situations, ensuring uninterrupted shipment flows across all times and locations.It also provides seamless support to both key accounts and new customers, maintaining service...
Last checked on May 17, 2026. We may earn a commission when you click through.
Ideal for those with strong problem-solving skills and a passion for aviation logistics.
Customer Service Air and Ocean - Aerospace Desk
CEVA Logistics
Updated 7 days agoYou'll be redirected to ph.talent.com
Ideal for those with strong problem-solving skills and a passion for aviation logistics.
About this role
CEVA Logistics is a global logistics and supply chain company that provides a range of services across various sectors.
About the Company
CEVA Logistics is a global leader in logistics and supply chain management, offering tailored solutions to various industries.
Key Highlights
- ✓ Handles critical Aircraft on Ground (AOG) situations.
- ✓ Ensures smooth shipment flows at all times.
- ✓ Provides support to key accounts and new customers.
- ✓ Maintains service excellence under pressure.
💡 Honest Take: This role demands a quick thinker who can handle high-pressure situations effectively.
Pros
- ✓ Dynamic work environment with real-time challenges.
- ✓ Opportunity to work with key accounts.
- ✓ Growth potential within a reputable company.
Cons
- ✗ High-pressure situations can be stressful.
- ✗ Requires a flexible schedule, including possible overtime.
- ✗ Limited remote work options.
Best For: Suitable for those with experience in customer service and logistics, especially in aerospace.
Watch Out: Be prepared for demanding situations with tight deadlines and high accountability.
You'll be redirected to ph.talent.com
What Customers Say
Workers highlight the challenging yet rewarding nature of the job, with ample opportunities for growth.
Expert Review
The role at CEVA Logistics is crucial for managing AOG situations, where timely responses can save airlines significant costs. Aircraft on Ground issues demand quick resolutions, and this position puts you at the forefront.
Expect to deal with urgent shipments and maintain constant communication with clients. Those who excel will find satisfaction in problem-solving under pressure. However, the stress level can be high and might not suit everyone.
Growth opportunities are available for those willing to put in the effort. This is a chance to advance within a respected company in the logistics sector. If you’re passionate about aviation and logistics, this could be a rewarding path.
To learn more, check CEVA's official page for specifics on the job expectations and application process.