Pinnacle Group is looking for a part time Security Officer & Control Room Operator to ensure the safety and security of our properties and sites. You will be joining our Workplace Security Teams based in Carrington, Manchester M31. Access to own transport is essential as there is NO public transport to the site ** Pinnacle Workplace delivers tailored facilities management solutions across cleaning, security, catering and specialist industrial services. With nearly 600 colleagues nationwide, the team supports clients in manufacturing, retail, education and office environments. Your role will involve monitoring premises, conducting regular foot patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. This is a part time position guaranteed x 20hours per week plus extra hoursto cover for holidays sickness and additional requirements, shifts are 0600-1800, 1800-0600, 0630-1400, 0930-1800, days nights, weekends (with higher rates available for some positions) If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you. Who We Are Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers. Who We’re Looking For We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities. Key Responsibilities Will Include Meet and greet visitors, staff and contractors and manage the gatehouse environment.Conduct routine patrols of assigned premises and detect signs of any intrusion or unusual activity.Respond promptly to alarms, emergencies and incidents, taking appropriate action to mitigate risks.Liaison with local authorities, including police, emergency healthcare services or even fire extinguishers in case of an emergency.Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.Operating a telephone switchboard and the use of client software in the control room Key Requirements Will Include Valid SIA Badge – SG or DS Licence * EssentialSIA CCTV Licence * advantage Own Vehicle essential ** due to locationYou will need to evidence your honesty and reliability, and always maintain a sense of pride in your professionalism in delivering excellent customer service.Full 5-year UK checkable work history Our offer We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression. Benefits In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including: Flexible Working ArrangementsEmployee Assistance ProgrammePersonal Development Plans