Licensed Insurance Service Agent

Caradoc Townsend Mutual

This role involves providing professional customer service to a Personal Lines book of business, focusing on retention and generating new business through referrals.

Last checked on September 7, 2026. We may earn a commission when you click through.

✓ Stable full-time position with a salary ✓ Strong emphasis on customer relationships ✓ Opportunity for professional growth

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Licensed Insurance Service Agent

Caradoc Townsend Mutual

Updated 13 days ago

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Ontario CA$75k–CA$85k/yr Full-Time

This position is experienced agents seeking a stable, salaried role in insurance. However, it may not be prefer a strictly independent work environment.

About this role

This role involves providing professional customer service to a Personal Lines book of business, focusing on retention and generating new business through referrals.

About the Company

Caradoc Townsend Mutual is a community-focused mutual insurance company providing diverse insurance solutions.

Key Highlights

✓ Salaried position with a competitive salary of CA$75K–CA$85K
✓ Focus on customer retention and relationship building
✓ Opportunity for cross-selling and referrals
✓ First point of contact for claims
✓ Manage policy renewals and changes

💡 Honest Take: While the salary is attractive, the workload can be demanding with high expectations for retention and new business. The pressure to meet targets may not suit everyone, especially those new to sales.

Pros

✓ Stable full-time position with a salary
✓ Strong emphasis on customer relationships
✓ Opportunity for professional growth
✓ Engaging work with diverse client interactions

Cons

✗ High-pressure environment for meeting targets
✗ Potential for long hours during busy periods
✗ Requires OTL or RIBO licensing for applicants
✗ Limited flexibility due to team processes

Best For: Individuals with previous sales experience in insurance who thrive in team-oriented settings and enjoy building client relationships.

Watch Out: Expectations for performance can be high, and those not meeting targets may face increased scrutiny.

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Expert Review

This position at Caradoc Townsend Mutual offers a in the insurance industry, but it's not without its challenges. The company emphasizes strong retention rates, meaning agents must be adept at maintaining client relationships and managing policy renewals effectively. Agents are the first point of contact for claims, so excellent communication skills are essential.

This role also requires OTL or RIBO licensing, which could be a hurdle for new entrants in the field. Supportive team dynamics and ongoing training can provide a solid foundation for growth. However, the pressure to meet sales targets can lead to a stressful work environment, particularly for those not accustomed to sales-based roles.

Overall, it's a position those who thrive under pressure and enjoy a structured work environment.