Airline Customer Service Representative

Pulse Connect

Join Pulse Connect as a Customer Service Representative for a travel account, requiring BPO experience in an airline or travel agency.

Last checked on September 15, 2026. We may earn a commission when you click through.

✓ Attractive salary range for entry-level positions. ✓ Opportunity to work in a travel-focused environment. ✓ Gain experience in a reputable BPO company.

Airline Customer Service Representative

Pulse Connect

Updated 6 days ago

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Pasig City On-site

This role is for those with previous airline or travel-related customer service experience looking to earn a . However, be prepared for the demands of the job in a bustling environment.

About this role

Join Pulse Connect as a Customer Service Representative for a travel account, requiring BPO experience in an airline or travel agency.

About the Company

Pulse Connect specializes in providing customer service solutions across various industries, including travel.

Key Highlights

✓ Monthly salary package of ₱28,000–₱30,000.
✓ Onsite work environment in Ortigas.
✓ Ideal for BPO professionals with airline experience.

💡 Honest Take: While the salary is appealing, working onsite in Ortigas can be challenging due to traffic congestion. the pressure from customers can be high, especially during peak travel seasons.

Pros

✓ Attractive salary range for entry-level positions.
✓ Opportunity to work in a travel-focused environment.
✓ Gain experience in a reputable BPO company.

Cons

✗ Onsite work may be inconvenient for some due to traffic.
✗ High-pressure situations during peak travel periods.
✗ Limited growth opportunities reported by some employees.

Best For: Individuals seeking a stable job in customer service within the travel industry, preferably with prior airline experience.

Watch Out: Prepare for potential high-stress situations, especially during busy travel seasons which can impact work-life balance.

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Expert Review

Working at Pulse Connect in the Airline Customer Service Representative role offers a of ₱28,000–₱30,000 monthly. However, the onsite requirement means commuting through Ortigas traffic, which can be a back. The job demands strong customer service skills and the ability to handle difficult situations, particularly during peak seasons when inquiries surge.

that while the company is reputable, employee feedback highlights that advancement opportunities may be limited. Overall, this position is those who thrive in fast-paced environments and possess the necessary experience in the travel or airline sectors. For more details on the role, visit the official listing at Pulse Connect's page.