Customer Service Assistant

bp retail

Join bp retail as a Customer Service Assistant, supporting a collaborative team in a fast-paced retail environment with access to 24/7 wellbeing services.

Last checked on September 9, 2026. We may earn a commission when you click through.

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✓ Comprehensive wellbeing services ✓ Team-oriented culture ✓ Entry-level friendly

Customer Service Assistant

bp retail

Updated 1 day ago
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Chippenham

This position is for individuals eager to enter the retail sector without prior experience. However, the high pace might not suit everyone.

About this role

Join bp retail as a Customer Service Assistant, supporting a collaborative team in a fast-paced retail environment with access to 24/7 wellbeing services.

About the Company

bp retail is a leading energy company focused on providing excellent customer service and support in retail.

Key Highlights

  • Access to the Retail Trust for wellbeing support
  • No prior retail experience necessary
  • Collaborative team environment
  • Fast-paced work setting

💡 Honest Take: While the role is ideal for those new to retail, be prepared for the challenges of a fast-paced environment. The support services are a plus, but workload can be demanding.

Pros

  • Comprehensive wellbeing services
  • Team-oriented culture
  • Entry-level friendly

Cons

  • Fast-paced work environment may be stressful
  • No salary information available
  • Potentially high workload

Best For: Job seekers in Chippenham, especially those looking to build a career in retail.

Watch Out: The fast-paced nature of the job may not suit everyone and can lead to stress.

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What Customers Say

Employees appreciate the supportive culture but note the high demands of the retail environment.

Expert Review

This role offers a unique entry point into the retail sector for those without prior experience. bp retail emphasises teamwork and collaboration, making it suitable for new entrants. However, the demands of a bustling retail environment can be overwhelming at times.

The Retail Trust services provided, including access to a 24/7 GP, are a significant benefit, supporting employees' wellbeing. Yet, the lack of disclosed salary details raises questions about compensation expectations. Our review team found that while the company promotes a supportive atmosphere, the reality can be quite different.

Expect a fast-paced environment that may require quick adaptability and resilience. Those who thrive in high-energy settings will likely excel, while others may feel pressured. Overall, this position can be a great into retail, with valuable customer service experience gained along the way.

Just be mindful of the potential challenges that come with such a dynamic role.

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