Customer Service Team Member — In-Store & Omnichannel

The Michael's Companies

Join The Michaels Companies as a Customer Service Team Member in Saint-Jérôme, QC, assisting customers and managing merchandise.

Last checked on September 27, 2026. We may earn a commission when you click through.

✓ Opportunity to work in a creative retail environment ✓ Engagement with customers and community ✓ Flexible part-time hours

Customer Service Team Member — In-Store & Omnichannel

The Michael's Companies

Updated 1 hour ago

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Québec City

This position is ideal for those seeking flexible, part-time work in retail but may not suit individuals looking for a stable, full-time income. The engagement with customers and creative atmosphere are definite pros.

About this role

Join The Michaels Companies as a Customer Service Team Member in Saint-Jérôme, QC, assisting customers and managing merchandise.

About the Company

The Michaels Companies is a leading arts and crafts retail chain in North America, offering a wide range of creative materials.

Key Highlights

✓ Assist customers and operate checkout
✓ Engage shoppers with the rewards program
✓ Support buy-online pickup in store
✓ Help unload trucks and stock merchandise
✓ Maintain a well-organized store environment

💡 Honest Take: The role seems appealing for those looking for retail experience, but be prepared for busy shifts and physically demanding tasks, such as unloading trucks. The part-time nature may limit hours available to work.

Pros

✓ Opportunity to work in a creative retail environment
✓ Engagement with customers and community
✓ Flexible part-time hours

Cons

✗ Physically demanding tasks
✗ Part-time hours may limit income
✗ Potentially high foot traffic during peak times

Best For: Students or anyone seeking flexible hours while gaining customer service experience in a creative environment.

Watch Out: Expect physically demanding shifts, which may not be suitable for those preferring a less active role.

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Expert Review

The Customer Service Team Member role at The Michaels Companies offers a unique opportunity for those passionate about arts and crafts. This position is particularly suited for individuals who enjoy interacting with customers and thrive in a dynamic retail setting. While the job provides valuable experience, it also requires significant physical stamina due to tasks like unloading merchandise.

The environment can be quite busy, especially during peak shopping seasons, which may add stress to daily duties. the absence of disclosed salary information could be a concern for potential applicants assessing their financial needs. The job's part-time nature means hours might fluctuate, making it less ideal for those seeking stable, full-time employment.

Despite these challenges, the company fosters a creative atmosphere that many employees find rewarding. According to their job listing, you can learn more about the position and apply through their official page, which outlines the specific requirements and expectations.