Customer Service and Sales Representative

Molly Maid

Join Molly Maid as a Customer Service and Sales Representative to help grow and retain customers by handling calls and booking cleaning services.

Last checked on June 14, 2026. We may earn a commission when you click through.

If you're looking for a customer-facing role in a reputable company, this position at Molly Maid could be a great fit.

✓ Supportive work environment. ✓ Opportunity for personal growth. ✓ Engaging with diverse customers.

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Customer Service and Sales Representative

Molly Maid

Updated 2 months ago

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Antioch

If you're looking for a customer-facing role in a reputable company, this position at Molly Maid could be a great fit.

About this role

Join Molly Maid as a Customer Service and Sales Representative to help grow and retain customers by handling calls and booking cleaning services.

About the Company

Molly Maid is a well-known cleaning service company dedicated to providing quality home cleaning solutions across the U.S.

Key Highlights

✓ Engage with customers through phone calls.
✓ Schedule estimates and cleaning services.
✓ Provide price quotes for cleaning services.
✓ Work in a supportive team environment.
✓ Opportunity to contribute to customer satisfaction.

💡 Honest Take: This role is ideal for those with strong communication skills who enjoy helping people and can handle customer inquiries effectively.

Pros

✓ Supportive work environment.
✓ Opportunity for personal growth.
✓ Engaging with diverse customers.
✓ No remote work, fostering in-person connections.
✓ Part of a respected brand in cleaning services.

Cons

✗ In-person role may limit flexibility.
✗ Potentially high call volume.
✗ Sales pressure to meet targets.
✗ Salary information is not disclosed.
✗ May require weekend or evening availability.

Best For: Ideal for energetic, outgoing people who can multitask and maintain a positive attitude under pressure.

Watch Out: Be prepared for a fast-paced environment and potential sales targets that may add pressure to the role.

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What Customers Say

Employees appreciate the team environment and customer interaction but note the pressure from sales targets.

Expert Review

The Customer Service and Sales Representative position at Molly Maid focuses on engaging customers and scheduling cleaning services. This role is crucial as it directly impacts customer satisfaction and retention.

With the responsibility of answering calls and making outbound calls, representatives must be personable and efficient. The need to provide price quotes means that employees should have a good understanding of the services offered.

The role emphasizes hands-on customer interaction, which can be rewarding for those who enjoy personal engagement. However, being in a retail environment may lead to high call volumes and sales targets that could add stress.

Molly Maid's reputation for quality service is an asset for employees, as it can enhance job satisfaction and pride in the work done. For further details, interested candidates can check Molly Maid's official listing at (https://www.talent.com/redirect?...).

this position suits those who are passionate about customer service and looking for a supportive team environment, but it may not be ideal for individuals seeking flexible work arrangements or lower-pressure roles.

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