Production Support Engineer

True Tech Professionals

Join a UK-based client as a Production Support Engineer, maintaining a large-scale Oracle Endeca search platform for multiple eCommerce websites.

Last checked on June 14, 2026. We may earn a commission when you click through.

✓ Hands-on experience with Oracle Endeca ✓ Involvement in high-traffic eCommerce projects ✓ Collaboration with a UK client

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Production Support Engineer

True Tech Professionals

Updated 3 months ago

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Mumbai

For tech professionals in Mumbai, this position offers a solid opportunity to work with advanced eCommerce technologies.

About this role

Join a UK-based client as a Production Support Engineer, maintaining a large-scale Oracle Endeca search platform for multiple eCommerce websites.

About the Company

True Tech Professionals specializes in technology solutions, focusing on delivering high-quality services and support.

Key Highlights

✓ Manage multi-site Oracle Endeca environments
✓ Support large-scale eCommerce platforms
✓ Work with dedicated Endeca applications and MDEX
✓ Collaborate with international teams
✓ Opportunity for skill development in tech

💡 Honest Take: This role is ideal for those experienced in production support but may not suit candidates looking for remote work flexibility.

Pros

✓ Hands-on experience with Oracle Endeca
✓ Involvement in high-traffic eCommerce projects
✓ Collaboration with a UK client
✓ Potential for career growth
✓ Stable work environment

Cons

✗ On-site work only
✗ Limited salary information provided
✗ May require on-call support
✗ High-pressure environment during peak times
✗ Less flexibility in work hours

Best For: It's suitable for individuals with a background in IT support, particularly those familiar with Oracle technologies.

Watch Out: Candidates should be prepared for the demands of maintaining critical systems, especially during high-traffic periods.

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What Customers Say

Feedback from current and past employees highlights a dynamic work environment but notes the challenges of on-site requirements.

Expert Review

production support, this role focuses on Oracle Endeca, a powerful search platform. The position requires maintaining complex systems across multiple eCommerce websites, which can be challenging yet rewarding. True Tech Professionals seeks candidates who thrive in high-pressure environments and are ready to tackle technical challenges head-on.

While the role presents an exciting opportunity to work with advanced technology, it's strictly on-site in Mumbai. This may limit candidates who prefer remote flexibility. The job promises hands-on experience with Oracle Endeca and the chance to collaborate with an international client, which is beneficial for career development.

However, the lack of transparency regarding salary and potential on-call expectations could be a red flag for some applicants. Those interested should consider their own work-life balance and readiness for a demanding schedule. For more details, visit the official listing at Talent.com.