IT Help Desk Agent

Arthur Cox LLP

Follow ITIL‑aligned service desk procedures and meet agreed service level agreements. Help with new‑user setups, onboarding, inventory management, staff training, and routine tasks. Hands‑on experience with remote desktop tools, Active Directory, and MDM tools.

Last checked on June 3, 2026. We may earn a commission when you click through.

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IT Help Desk Agent

Arthur Cox LLP

Updated 10 days ago
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Dublin Remote

About this role

Follow ITIL‑aligned service desk procedures and meet agreed service level agreements. Help with new‑user setups, onboarding, inventory management, staff training, and routine tasks. Hands‑on experience with remote desktop tools, Active Directory, and MDM tools.

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