Customer Service Representative

Thrifty

Join Thrifty as a Customer Service Representative, delivering exceptional service to customers and contributing to Hertz's growth and profitability.

Last checked on June 6, 2026. We may earn a commission when you click through.

✓ Great team environment ✓ Opportunities for advancement ✓ Customer-focused role

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Customer Service Representative

Thrifty

Updated 2 months ago

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Hobart

This position is ideal for customer service enthusiasts seeking to advance in the rental industry but may not appeal to those desiring flexible hours.

About this role

Join Thrifty as a Customer Service Representative, delivering exceptional service to customers and contributing to Hertz's growth and profitability.

About the Company

Thrifty is a leading car rental company in Australia, known for its commitment to customer satisfaction and a wide range of vehicles.

Key Highlights

✓ Engage with customers to ensure a positive experience
✓ Contribute to sales and service initiatives
✓ Work in a dynamic team environment
✓ Opportunity for career growth within Hertz

💡 Honest Take: While the role offers a chance to work in a customer-focused environment, it may not suit those looking for remote work or high salary potential.

Pros

✓ Great team environment
✓ Opportunities for advancement
✓ Customer-focused role
✓ Involvement in sales initiatives

Cons

✗ Not a remote position
✗ Salary details not specified
✗ Fast-paced environment may be challenging

Best For: Ideal for those with strong communication skills who enjoy interacting with customers in a retail or service setting.

Watch Out: Be prepared for a busy work environment, as engaging with customers can be demanding.

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Expert Review

The Customer Service Representative role at Thrifty offers a unique opportunity for those passionate about customer service. This position requires engaging directly with clients to ensure a memorable experience, making it suited for those who enjoy face-to-face interactions. As part of Hertz, employees benefit from a well-established support system and potential career growth.

However, this role is not remote, which might deter candidates seeking more flexible working arrangements. The specific salary range isn't disclosed, for those prioritising financial compensation in their job search. the fast-paced nature of the role may be overwhelming for some, especially in peak seasons.

According to Thrifty's career page, employees can look forward to a dynamic work environment that encourages team collaboration and personal development. Overall, this role is recommended for individuals who thrive under pressure and are motivated by customer satisfaction.