Key Responsibilities People Management & Reviews Conduct regular MiReviews for all officers Deliver support, guidance, and performance management to the team Compliance & Licensing Ensure all officers maintain a valid SIA licence Proactively monitor licence expiry dates and facilitate renewals in advance Maintain full compliance with company and industry standards Training Ensure all officers have completed mandatory training Monitor training records and arrange refresher courses where required Documentation & Audit Readiness Maintain and update Assignment Instructions in accordance with current operational requirements and compliance standards Ensure all on-site documentation is accurate, current, and audit-ready Complete and maintain the SLA/Compliance Pack Operational Oversight Conduct monthly officer welfare and performance visits Support the Operations Manager with day-to-day site management Assist with investigations, audits, and client requirements Cover & Flexibility Provide cover for absence and annual leave where required Ensure continuity of service delivery at all times Qualifications & Experience Required Valid SIA Licence (Essential) Proven experience in a security supervisory or team leader role Comprehensive understanding of security operations within a corporate or critical infrastructure environment Experience managing compliance, audits, and site documentation (e.g. Assignment Instructions, SOPs, SLA packs) Demonstrable experience in people management , including performance reviews and handling employee relations matters Training & Compliance Knowledge Familiar with mandatory training requirements and compliance frameworks Experience tracking licences, training expiry dates, and audit standards Skills & Competencies Strong leadership and communication skills Excellent attention to detail with an audit-ready mindset Ability to prioritise workloads and manage competing demands Proficient in basic IT systems (e.g. email, spreadsheets, reporting tools) ``` Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties To be responsible for the day-to-day operation of Security. Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to. Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm. Develop teamwork within the workforce, ensuring high morale through effective motivational methods. Assist in review of Security Officers performance and development. To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc. Provide customer / client liaison as and when required. Ensure Assignment Instructions are adhered to at all times by security and shipping personnel. Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them. Ensuring security records and logs are being kept up to date. Ensure the security team are compliant with all relevant legislation on data protection. What we are looking for Previous Security Experience SIA License SC Clearance desirable Good literacy and communication skills and have excellent verbal and written English. Be computer and software literate. Reliability, self- motivation and ability to use own initiative and work without supervision. The ability to solve problems, make decisions and prioritise. The ability to transfer self-motivation to staff. The ability, tact and diplomacy to deal with people at all levels. Self-confidence and an interest in self-development. An interest in the continuous improvement of the Company's performance. The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.