Customer Relations Coordinator

Forward Air

This part-time role is the primary contact for customers and internal teams, ensuring smooth shipment processes and timely updates.

Last checked on September 3, 2026. We may earn a commission when you click through.

✓ Flexible part-time hours ✓ Engagement with various stakeholders ✓ Supportive team environment

Customer Relations Coordinator

Forward Air

Updated 6 days ago

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Earth City Part Time

This position is ideal for those seeking part-time work in logistics, especially if you enjoy customer interaction. However, the lack of disclosed salary might deter some applicants looking for competitive compensation.

About this role

This part-time role is the primary contact for customers and internal teams, ensuring smooth shipment processes and timely updates.

About the Company

Forward Air specializes in transportation and logistics services across the United States.

Key Highlights

✓ Primary point of contact for customers and carriers
✓ Supports timely movement of freight
✓ Part-time 1st shift position
✓ Opportunity to work with diverse teams

💡 Honest Take: While the role offers flexibility, some employees report a lack of clear career advancement opportunities and inconsistent communication from management. Be prepared for varying workloads and potential shifts in team dynamics.

Pros

✓ Flexible part-time hours
✓ Engagement with various stakeholders
✓ Supportive team environment

Cons

✗ No salary information provided
✗ Potential for inconsistent workloads
✗ Limited career advancement opportunities

Best For: Great for students or those with other commitments seeking flexible hours in a dynamic work environment.

Watch Out: The absence of salary information can be a red flag for candidates focused on compensation.

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What Customers Say

Employees generally praise the team atmosphere but express concerns about communication and advancement.

Expert Review

In the logistics sector, roles like the Customer Relations Coordinator at Forward Air are essential for maintaining smooth operations. The position requires strong communication skills and the ability to multitask effectively. Employees often appreciate the team-oriented environment.

However, the lack of transparent salary information can be concerning for potential applicants. Many may find it challenging to gauge if the compensation aligns with their needs. Our team noticed that while the company culture is generally positive, advancement opportunities might be limited, which is something to consider for career-focused candidates.

For those interested, more details can be found on Forward Air's official page.