Parts Customer Advisor

Gibson's Garden Machinery Ltd

This role involves identifying and ordering parts for customers via phone, email, and in-person at the trade counter.

Last checked on June 14, 2026. We may earn a commission when you click through.

✓ Diverse customer interaction ✓ Supportive team dynamics ✓ Skill development in customer service

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Parts Customer Advisor

Gibson's Garden Machinery Ltd

Updated 2 months ago

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Colne

A solid opportunity for those looking to start or grow a career in customer service within the gardening sector.

About this role

This role involves identifying and ordering parts for customers via phone, email, and in-person at the trade counter.

About the Company

Gibson's Garden Machinery Ltd is a reputable supplier of garden machinery, known for their quality products and customer service.

Key Highlights

✓ Engage with customers through various channels
✓ Support workshop and sales departments
✓ Prioritise workload effectively
✓ Join a supportive team environment
✓ Opportunity to develop customer service skills

💡 Honest Take: This position suits individuals who enjoy customer interaction and have a knack for problem-solving in a fast-paced environment.

Pros

✓ Diverse customer interaction
✓ Supportive team dynamics
✓ Skill development in customer service

Cons

✗ Role may be demanding during peak times
✗ Limited salary information provided

Best For: A great fit for individuals seeking entry-level roles in customer service or those looking to transition into this field.

Watch Out: Be prepared for busy periods and the need to manage multiple requests simultaneously.

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Expert Review

Gibson's Garden Machinery Ltd offers an engaging role for those keen on customer service. As a Parts Customer Advisor, you'll be the first point of contact for customers needing parts. This means adept communication skills are essential, whether handling queries over the phone, via email, or in person.

The ability to prioritise tasks is crucial in this fast-paced setting. You’ll need to efficiently manage customer orders while supporting both the workshop and sales departments. This role could be an excellent stepping stone for those looking to enhance their customer service skills.

While the specific salary details aren't available, this position provides a chance to work closely with customers, making it thrive in interactive environments. For those who enjoy problem-solving and working under pressure, this could be a rewarding opportunity.

Overall, if you’re enthusiastic about gardening and have strong communication skills, this role is . More details can be found on Gibson's Garden Machinery Ltd's job posting page.