Customer Support & Success Assistant

The Sales Centre co

Join a growing software business as a part-time Customer Support & Success Assistant, focusing on technical support and enhancing customer experiences.

Last checked on June 7, 2026. We may earn a commission when you click through.

✓ Flexible working hours ✓ Remote position ✓ Opportunity for growth within the company

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Customer Support & Success Assistant

The Sales Centre co

Updated 3 months ago

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Cape Town Remote Part-Time

Ideal for proactive problem solvers, this position offers valuable experience in a dynamic software environment. However, it may not suit those looking for full-time employment.

About this role

Join a growing software business as a part-time Customer Support & Success Assistant, focusing on technical support and enhancing customer experiences.

About the Company

The Sales Centre is a rapidly growing software company dedicated to providing exceptional support and innovative solutions.

Key Highlights

✓ Remote work flexibility
✓ Focus on technical problem-solving
✓ Opportunity to implement support systems
✓ Be part of a growing team
✓ Contribute to customer success

💡 Honest Take: This role suits tech-savvy individuals who thrive in customer support environments. It's a great opportunity for part-time work but may involve dealing with challenging technical issues.

Pros

✓ Flexible working hours
✓ Remote position
✓ Opportunity for growth within the company
✓ Engaging work environment
✓ Focus on customer success

Cons

✗ Part-time hours may limit income potential
✗ Requires comfort with technical troubleshooting
✗ May encounter challenging customer issues
✗ Salary details not specified
✗ Fast-paced environment might be stressful

Best For: This position is for those who enjoy helping others and have a knack for resolving technical problems in a software context.

Watch Out: Be prepared for a potentially demanding workload, especially during peak support times, and ensure you are comfortable with technology.

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What Customers Say

Workers appreciate the flexible hours and the opportunity to grow within a supportive team environment.

Expert Review

In this role, the Customer Support & Success Assistant is essential for delivering an excellent customer experience. The position focuses on troubleshooting technical issues and guiding users through the software platform effectively. Proactivity is key, as the company is looking for someone who can resolve issues but also contribute to the development of support systems.

As the business implements new AI-driven tools and knowledge bases, candidates will need to be adaptable and tech-savvy. This is a part-time role, which may appeal to those looking for flexible working hours, but it comes with the challenge of handling potentially complex customer inquiries.

Our review team notes that while the role offers valuable experience in a growing company, the lack of specified salary details might be a concern for some candidates. Overall, if you are passionate about customer success and comfortable with technology, this position could be a great fit. For more information, check out the official listing at SimplyHired.