Puerto Rico Remote Customer Service Rep

Puerto Rico APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: What Omni looks for in INDEPENDENT Contractors: Omni Platform Overview - Click to download & review BEFORE starting your application! Set your own schedule.Get paid. Enjoy the Freelance life. Work from home No hassles of commuting Gain experience in different industries Competitive pay rates Overview As a contractor, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs. Schedule: Flexible work schedule options available Majority of work hours are during weekdays and daytime Opportunity to create a work schedule that works best for you (within client hours of operation) Earnings & Revenue: Contract earnings $12 per hour Pay is determined by your phone call status when assisting customers Additional incentives available based on client and performance metrics. Required Skills for Successful Contractors: Exceptional written and verbal communication skills Proven track record in customer service and delivering outstanding customer care Keen attention to detail with strong problem-solving skills Friendly, empathetic tone, and professional demeanor Self-motivated, proactive, and resourceful mindset Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted) Wired USB headset with microphone for clear communication High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Valid and up-to-date antivirus software installed Smart phone, Android tablet or iPad needed for authentication into client and Omni systems Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS) Work Environment Requirements: Quiet, uninterrupted space Organized desk area Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.