BPO Director

Sierra Systems, An Ntt Data Company

NTT DATA Services seeks a BPO Director to lead strategy and operational excellence, managing relationships with BPO partners for exceptional customer experience.

Last checked on June 20, 2026. We may earn a commission when you click through.

✓ Leadership position in a reputable company. ✓ Focus on customer experience and operational excellence. ✓ Opportunity to manage high-volume hiring.

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BPO Director

Sierra Systems, An Ntt Data Company

Updated 2 months ago

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Lincoln

The opportunity offers a significant leadership role within a reputable company, ppealing for seasoned professionals. However, the lack of salary details may deter some applicants seeking competitive compensation.

About this role

NTT DATA Services seeks a BPO Director to lead strategy and operational excellence, managing relationships with BPO partners for exceptional customer experience.

About the Company

Sierra Systems, part of NTT DATA, specializes in technology-driven solutions and BPO services.

Key Highlights

✓ Lead high-volume hiring and onboarding processes.
✓ Manage relationships with BPO partners.
✓ Drive operational excellence and performance.
✓ Enhance customer experience across services.

💡 Honest Take: This role is ideal for experienced leaders in BPO who thrive in fast-paced environments, but may not suit those new to the industry.

Pros

✓ Leadership position in a reputable company.
✓ Focus on customer experience and operational excellence.
✓ Opportunity to manage high-volume hiring.

Cons

✗ No salary range provided.
✗ Role may require extensive experience.
✗ Location-specific, not remote.

Best For: Ideal for individuals with a strong background in BPO management and high-volume hiring processes.

Watch Out: Potential candidates should be aware of the demanding nature of BPO environments and the need for extensive industry experience.

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What Customers Say

Feedback from employees highlights strong company culture but notes challenges in the fast-paced BPO setting.

Expert Review

The BPO Director role at NTT DATA Services is positioned for leaders seeking to impact operational excellence significantly. Key responsibilities include managing relationships with BPO partners and ensuring a customer experience.

Our editorial team noted the emphasis on high-volume hiring, which implies a need for recruitment strategies. This position is not for the faint-hearted; it requires fast-paced dynamics of BPO environments effectively.

The lack of publicly available salary information is a notable gap. Candidates may want to inquire directly about compensation expectations, especially given the leadership level of this role. Overall, this position could be a strong fit for those with a proven track record in BPO management, but it's essential to assess the role's demands against personal career goals.