Developer Success Engineer

Knock

Join Knock as a Developer Success Engineer, where you'll support developers in effectively using the Knock platform for cross-channel notifications.

Last checked on June 16, 2026. We may earn a commission when you click through.

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The Developer Success Engineer position at Knock offers blend technical expertise with customer service, though commuting is necessary.

✓ Opportunity to become a platform expert ✓ Supportive team environment ✓ Engagement with diverse developers

Developer Success Engineer

Knock

Updated 7 days ago
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The Developer Success Engineer position at Knock offers blend technical expertise with customer service, though commuting is necessary.

About this role

Join Knock as a Developer Success Engineer, where you'll support developers in effectively using the Knock platform for cross-channel notifications.

About the Company

Knock is dedicated to enhancing customer engagement through its innovative notification platform, empowering developers to deliver seamless communication.

Key Highlights

  • Become an expert on the Knock platform
  • Support both new and existing developers
  • Facilitate successful cross-channel notifications
  • Join a growing team in a dynamic environment

💡 Honest Take: This role is ideal for those passionate about developer support and customer success, but may not suit individuals preferring fully remote work.

Pros

  • Opportunity to become a platform expert
  • Supportive team environment
  • Engagement with diverse developers
  • Growth potential within the company

Cons

  • Position is not remote
  • May require extensive technical knowledge
  • Potentially high workload during onboarding phases

Best For: Ideal for individuals with a passion for technology and a knack for problem-solving in developer support.

Watch Out: Be prepared for a non-remote work environment, which can be a drawback for those seeking flexible work arrangements.

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What Customers Say

Employees appreciate the collaborative culture but note the challenges of non-remote work.

Expert Review

The Developer Success Engineer role at Knock requires a deep understanding of their platform to assist developers effectively. Hands-on experience with the product will be crucial as you'll guide users through complex integration processes. The job emphasizes a blend of technical skills and customer service, n engaging position for those passionate about developer success.

Expect to be part of a supportive team where collaboration is key. You'll interact with a diverse set of developers, enhancing your communication and problem-solving skills. However, note that the position is not remote, which may deter some candidates looking for flexibility in their work environment.

Onboarding can be intensive, with a steep learning curve to master the Knock platform. This might lead to a heavier workload initially, which interested applicants should consider. For more details, check out the official job listing on Knock's page at Knock Careers.

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