Infrastructure Support Specialist
SISL Global
Provide 24x7 operational support for Edge infrastructure, ensuring optimal health and performance of Dell HCI nodes and Juniper devices.
Last checked on September 10, 2026. We may earn a commission when you click through.
Infrastructure Support Specialist
SISL Global
Updated 8 days agoYou'll be redirected to in.talent.com
This position is suitable for tech-savvy professionals who thrive in high-pressure situations. However, the demanding nature of 24x7 support might not appeal to everyone, especially those seeking a balanced work schedule.
About this role
Provide 24x7 operational support for Edge infrastructure, ensuring optimal health and performance of Dell HCI nodes and Juniper devices.
About the Company
SISL Global specializes in technology solutions, focusing on infrastructure and operational support.
Key Highlights
- ✓ 24x7 operational support for Edge infrastructure.
- ✓ Monitoring Dell HCI nodes and Juniper network devices.
- ✓ Collaboration with Dell and Microsoft support teams.
💡 Honest Take: While the role promises a the reality can involve dealing with significant pressure during outages. Employees often find themselves on call, which can disrupt work-life balance.
Pros
- ✓ Opportunities for skill development in cutting-edge technology.
- ✓ Collaborative environment with major tech support teams.
- ✓ Potential for career advancement within the company.
Cons
- ✗ High-pressure environment due to 24x7 operational demands.
- ✗ Limited work-life balance with on-call responsibilities.
- ✗ Salary not disclosed, which could be a concern for applicants.
Best For: Tech enthusiasts in Lucknow looking for a challenging role in infrastructure support with a focus on operational excellence.
Watch Out: Be prepared for the on-call nature of the job, which can lead to irregular hours and increased stress during system outages.
You'll be redirected to in.talent.com
What Customers Say
Employees appreciate the learning environment but express concerns about the demanding on-call nature of the role.
Expert Review
At SISL Global, the Infrastructure Support Specialist role offers a hands-on opportunity with Edge infrastructure. The expectation for 24x7 support means you'll need to be ready for any issues that arise, often at inconvenient times. This can be both exhilarating and exhausting, especially during peak downtime events.
The collaboration with major players like Dell and Microsoft is providing exposure to industry best practices and advanced troubleshooting techniques. However, the lack of disclosed salary details can be a red flag for potential applicants, making it difficult to gauge compensation expectations. Employees report that while the learning experience is rich, the pressure can be overwhelming at times.
It's the benefits of skill development against the demands of a 24/7 schedule. For those who excel under pressure, this could be a fulfilling career path, but it is not for the faint-hearted.
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