Merchant Success Consultant

Yoco

Join Yoco as a Merchant Success Consultant to engage new merchants and help them leverage daily POS usage through Product Catalogue adoption within their first month.

Last checked on June 21, 2026. We may earn a commission when you click through.

✓ Hands-on experience with merchant onboarding. ✓ Opportunity to engage with a variety of businesses. ✓ Supportive work culture focused on education.

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Merchant Success Consultant

Yoco

Updated 2 months ago

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South Africa Contract

A great opportunity for those looking to gain experience in merchant support within a dynamic fintech environment.

About this role

Join Yoco as a Merchant Success Consultant to engage new merchants and help them leverage daily POS usage through Product Catalogue adoption within their first month.

About the Company

Yoco is a South African fintech company that empowers small businesses with payment solutions and tools to succeed.

Key Highlights

✓ Drive merchant activation within the first 30 days.
✓ Engage with new Yoco merchants through proactive outreach.
✓ Educate merchants on the value of daily POS usage.
✓ Utilise AI-assisted tools for enhanced merchant enablement.
✓ Fixed-term contract offering hands-on experience.

💡 Honest Take: This role is ideal for individuals passionate about supporting small businesses but may not suit those seeking long-term stability.

Pros

✓ Hands-on experience with merchant onboarding.
✓ Opportunity to engage with a variety of businesses.
✓ Supportive work culture focused on education.
✓ Short-term contract provides flexibility.

Cons

✗ Contract role may lack job security.
✗ Limited scope for long-term career growth.
✗ Remote work option not available.
✗ Fast-paced environment may not suit everyone.

Best For: Ideal for individuals passionate about helping small businesses succeed and eager to learn.

Watch Out: Consider the fixed-term nature of the contract and lack of remote work when applying.

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What Customers Say

Current and former employees commend Yoco for its supportive culture and the opportunity to learn in a dynamic environment.

Expert Review

This role at Yoco offers directly impact merchant success within a tech-driven environment. Engaging with new merchants in their first month allows for hands-on experience that is valuable in the fintech sector. The focus on education and proactive support is commendable, especially for those new to the industry.

Expect to work closely with diverse small businesses, enhancing their understanding of product catalogue usage to leverage daily POS features effectively. The AI-assisted tools promise to streamline the enablement process, which is a significant advantage in a fast-paced setting.

While the role is exciting, it’s this is a fixed-term contract, which may not provide the job security some candidates seek. the lack of remote work options might deter applicants who prefer flexible working conditions. According to Yoco's page, the position is geared towards individuals eager to learn and grow within a supportive team atmosphere.