Customer Service Administrator
Reed Personnel Sevices
As a Customer Service Administrator, you'll manage customer queries, coordinate shipping documentation, and assist with customs clearance and invoicing.
Last checked on June 14, 2026. We may earn a commission when you click through.
The position offers an excellent opportunity for career growth in the logistics sector, particularly for detail-oriented individuals.
Customer Service Administrator
Reed Personnel Sevices
Updated 1 month agoYou'll be redirected to ie.talent.com
The position offers an excellent opportunity for career growth in the logistics sector, particularly for detail-oriented individuals.
About this role
As a Customer Service Administrator, you'll manage customer queries, coordinate shipping documentation, and assist with customs clearance and invoicing.
About the Company
Reed Personnel Services is a recruitment agency known for connecting talent with opportunities across various industries.
Key Highlights
- ✓ Main point of contact for customer inquiries
- ✓ Coordinates import/export documentation
- ✓ Assists with customs and inland transport
- ✓ Processes invoices and payments
- ✓ Supports sales coordination
💡 Honest Take: This role is ideal for those with strong organisational skills but may be challenging for individuals unfamiliar with logistics processes.
Pros
- ✓ Diverse responsibilities in logistics
- ✓ Chance to develop customer service skills
- ✓ Involvement in critical shipping processes
- ✓ Opportunity to work with a reputable company
Cons
- ✗ Limited salary information available
- ✗ Not suitable for remote work
- ✗ Can be stressful during peak shipping times
- ✗ Requires strong knowledge of logistics and customs
Best For: It's ideal for those looking to start or advance a career in shipping and logistics management.
Watch Out: Be prepared for the fast-paced nature of logistics, especially during peak periods, which may require extra hours.
You'll be redirected to ie.talent.com
What Customers Say
Current and former employees appreciate the diverse responsibilities but note the high-pressure environment during busy periods.
Expert Review
In the role of Customer Service Administrator, the responsibilities encompass managing customer queries and coordinating essential shipping documentation. This position is pivotal for ensuring smooth import and export operations. Applicants should expect to assist in customs clearance and manage invoicing, which can be quite detailed and time-sensitive.
The logistics sector often demands a high level of organisation and attention to detail, especially when handling vessel loading and discharge processes. Our editorial team notes that while the role presents opportunities for growth, it can be stressful, particularly during peak shipping times.
Salary details are currently unspecified, which may deter some candidates. However, the experience gained in this position is invaluable for those looking to enhance their career in logistics. According to Reed Personnel Services, the company values strong customer service skills, making this an attractive opportunity for candidates aiming to develop further in the industry.
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