Customer Service Representative

Tata Consultancy Services

Join Tata Consultancy Services as a Customer Service Representative in Milford, OH, handling inquiries related to insurance claims and payment statuses.

Last checked on June 13, 2026. We may earn a commission when you click through.

While the position offers valuable experience in customer service, the onsite requirement could deter potential applicants seeking remote opportunities.

✓ Gain experience in the insurance sector. ✓ Work with a reputable company. ✓ Engage with diverse customer inquiries.

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Customer Service Representative

Tata Consultancy Services

Updated 1 month ago

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Milford On-site

While the position offers valuable experience in customer service, the onsite requirement could deter potential applicants seeking remote opportunities.

About this role

Join Tata Consultancy Services as a Customer Service Representative in Milford, OH, handling inquiries related to insurance claims and payment statuses.

About the Company

Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization specializing in various industries, including insurance.

Key Highlights

✓ Onsite position in Milford, OH.
✓ Handle inbound calls and emails.
✓ Assist with claims processing and payment inquiries.
✓ Full-time employment with Tata Consultancy Services.

💡 Honest Take: This role is thrive in fast-paced environments but may not suit individuals looking for remote work flexibility.

Pros

✓ Gain experience in the insurance sector.
✓ Work with a reputable company.
✓ Engage with diverse customer inquiries.

Cons

✗ Onsite work limits flexibility.
✗ Salary details not provided.
✗ Potentially high call volume may be stressful.

Best For: This position suits those with strong communication skills and a desire to help customers resolve issues.

Watch Out: Be prepared for a fast-paced environment that may involve handling numerous inquiries throughout the day.

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What Customers Say

Employees generally appreciate the supportive work environment but express concerns about the high volume of customer inquiries.

Expert Review

At Tata Consultancy Services, the Customer Service Representative role focuses on handling a variety of insurance-related inquiries. This includes processing estimates and addressing payment statuses. The company emphasizes customer satisfaction and aims to resolve issues efficiently.

The onsite location in Milford, OH, presents a challenge for those seeking remote work. This role requires staff to be physically present, which may not appeal to all candidates. the lack of salary information raises questions about compensation expectations.

Engaging with customers through calls and emails can provide valuable experience, especially for those looking to advance in the insurance sector. The high volume of inquiries may be stressful but also offers opportunities for skill development.

Overall, this position is tailored for individuals committed to customer service and ready to tackle the challenges that come with it. For more details, refer to Tata Consultancy Services' job posting here.