Bookings and Customer Service Agent
DFDS UK Ireland
Join DFDS UK Ireland as a Bookings and Customer Service Agent, providing support in the freight and tourist passenger markets while enjoying benefits like the Bike to Work Scheme.
Last checked on June 16, 2026. We may earn a commission when you click through.
If you're passionate about customer interaction and looking for a supportive work environment, this position could be a great fit.
Bookings and Customer Service Agent
DFDS UK Ireland
Updated 6 days agoYou'll be redirected to ie.talent.com
If you're passionate about customer interaction and looking for a supportive work environment, this position could be a great fit.
About this role
Join DFDS UK Ireland as a Bookings and Customer Service Agent, providing support in the freight and tourist passenger markets while enjoying benefits like the Bike to Work Scheme.
About the Company
DFDS UK Ireland is a prominent provider of ferry and logistics services, focusing on both freight and passenger travel across Europe.
Key Highlights
- ✓ Proactive customer-focused role
- ✓ Support for both freight and tourist markets
- ✓ Offers a Bike to Work Scheme
- ✓ Full-time position
- ✓ Located in County Wexford
💡 Honest Take: This role is ideal for individuals who thrive in customer service and enjoy active benefits.
Pros
- ✓ Engaging customer service role
- ✓ Opportunities for personal growth
- ✓ Active lifestyle benefit with Bike to Work Scheme
- ✓ Supportive workplace culture
Cons
- ✗ Location-specific in County Wexford
- ✗ Not a remote position
- ✗ Potentially high-pressure sales environment
Best For: Ideal for proactive individuals who enjoy helping others and are comfortable in a sales-focused role.
Watch Out: Be prepared for a fast-paced environment that requires adaptability and strong communication skills.
You'll be redirected to ie.talent.com
Expert Review
This role with DFDS UK Ireland is crafted for those who are passionate about customer service. The company focuses on providing support across both freight and tourism sectors, diverse work environment. The Bike to Work Scheme is a notable perk that promotes an active lifestyle while helping employees save on commuting costs.
While working in County Wexford, agents will face the challenge of balancing customer needs with sales targets. This dynamic can be rewarding for those who excel in high-pressure situations but may deter candidates who prefer a more relaxed pace. the lack of remote work options might limit appeal to some potential applicants.
Overall, our review indicates that the position is best for motivated individuals who enjoy engaging with customers and thrive in a sales-driven atmosphere. For more details, visit DFDS UK's careers page.
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